Promise Technology 66 Pro user manual Troubleshooting

SuperTrak66™ User's Manual

Fault Tolerance ________________________________________________109

Hot Spare Drive(s) ______________________________________________109

Troubleshooting____________________________________ 110

7.1Buzzer Alarms _______________________________________110

7.2LED Display Codes ___________________________________111

7.3SuperTrak66 BIOS Error Messages_____________________112

7.4Installation & Runtime Problems ________________________113

APPENDIX A			Technology Background
APPENDIX B	SuperTrak Technical Specifications
APPENDIX C		Frequently Asked Questions
APPENDIX D		Contacting Technical Support
APPENDIX E			Limited Warranty
APPENDIX F		Returning Product for Repair
APPENDIX G			Glossary of Terms
APPENDIX H			Index
Table of Figures
Figure 1: SuperTrak66 controller card			6
Figure 2: Typical controller card installation			8
Figure 3: Driver Installed Screen in Existing NT	......................................................................		11
Figure 4: Driver Installed Screen in New NT			12
Figure 5: SuperTrak66 BIOS startup			17
Figure 6: SuperBuild Array Utility Main Menu			18
Figure 7: Auto setup screen			19
Figure 8: View Drive Assignments screen			21
Figure 9: Define Array Menu screen			22
Figure 10: Define Array Definition Menu screen	......................................................................		23
Figure 11: Two-Drive Mirroring Dialogue Window			25
Figure 12: Source Disk Window for Mirroring Existing Data			..................................................25
Figure 13: Assigning Bootable Array			29
Figure 14: Delete Array Menu			30
Figure 15: Delete Array Dialogue Box			30
Figure 16: Controller configuration screen			31
Figure 17: Typical SuperCheck Component Installation			32
Figure 18: SuperCheck component installation menu			36
Figure 19: “Choose Destination Location” window			37
Figure 20: “Select Program Folder” window			38
Figure 21: “Start Copying Files” window			39
Figure 22: “Setup Needs the Next Disk” pop-up window			40
Figure 23: SuperCheck utility main window			48
Figure 24: Using Tree View			49
Figure 25: Using Object View			51
Figure 26: Using Information View			51
Figure 27: Using Status Bar			52

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