Promise Technology 66 Pro Software Installation, Bios Utility, Network Connections, Firewall

Models: 66 Pro

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SuperTrak66™ User's Manual

Chapter 2

2.4Software Installation

This section covers various software-related installation issues for SuperTrak66. These include: BIOS Utility, Network Connection, Driver Installation, and Application Installation.

BIOS Utility

The SuperTrak66 BIOS utility (“SuperBuild”) must be used to create the first array(s) on the SuperTrak66. Arrays may subsequently be created through the SuperCheck utility. You must have an array on SuperTrak66 in order to use the drives for data storage. See Chapter 3 for more information about using the SuperBuild BIOS utility to create an array.

Network Connections

SuperTrak66 may be monitored over a network. The following topics require attention during the configuration. If you will not be monitoring SuperTrak66 via a network, you may skip this particular section. Please note that this is NOT intended as a thorough networking/troubleshooting reference for LAN or WANs.

Firewall

For remote connection to a LAN on which a SuperTrak66 Message Server is installed, it is very possible that you may be required to communicate through a firewall. To do this, you must have a communication port open for the IP address on which the Message Server resides, or the IP address must be fully open for communication.

The network administrator should either: a) open port 711 (decimal) on the IP address; or, b) open all ports for the IP address. This will allow the SuperCheck software to initiate a TCP/IP connection from the remote location through the firewall port 711 to the Message Server located at the destination IP.

TCP/IP

Proper TCP/IP setup is crucial for the SuperTrak66 software package to function correctly. Without TCP/IP installed and configured correctly, the software will not be able to make connections to the SuperTrak66 RAID server(s) for remote access and maintenance.

For your reference convenience, we have included an outline of the Windows NT TCP/IP installation procedure:

1)Open the Control Panel under “Settings..” from the Start Menu.

2)Double-click the “Network” icon.

3)Select Protocol Tab.

4)Press “Add” button.

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Promise Technology 66 Pro user manual Software Installation, Bios Utility, Network Connections, Firewall