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Q-Logic 8C/16 manual Technical Support, Availability, Training, Contact Information

Models: 8C/16

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1 – Introduction Technical Support

Q

1.3

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates.

1.3.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard Time, Monday through Friday, excluding QLogic-observed holidays.

1.3.2

Training

QLogic offers certification training for the technical professional for both the SANblade HBAs and the SANbox2 switches. From the training link at www.qlogic.com, you may choose Electronic-Based Training or schedule an intensive "hands-on" Certification course.

Technical Certification courses include installation, maintenance and troubleshooting QLogic SAN products. Upon demonstrating knowledge using live equipment, QLogic awards a certificate identifying the student as a Certified Professional. The training professionals at QLogic may be reached by email at tech.training@qlogic.com

1.3.3

Contact Information

Address:	QLogic Corporation
	6321 Bury Drive
	Eden Prairie, Minnesota 55346-1739
	USA
Telephone:	+1 952-932-4040
Fax:	+1 952-932-4018
Email:
Technical Service	support@qlogic.com
Technical Training	tech.training@qlogic.com
QLogic Web Site:	www.qlogic.com
Technical Support Web Site:	http://support.qlogic.com

1-2	59022-06 A

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Q-Logic 8C/16 manual Technical Support, Availability, Training, Contact Information

Contents

SANbox2-8c/16 Switch Management User’s Guide SANbox2-8c/16 Switch Management User’s Guide Document Revision HistoryTable of Contents Section Managing Fabrics Section Managing Switches Displaying Switch InformationSection Managing Ports Appendix a Command Line Interface Command SyntaxAppendix B Graphing Port Performance Glossary IndexInitial Startup Dialog SANbox Manager Window Account Administration Add Account Administration Remove TablesMenu Shortcut Keys Tool Bar Buttons Severity Levels Edit Zoning Window Tool Bar ButtonsPort Administrative States Port Speeds Port Modes Intended Audience Related MaterialsTechnical Support AvailabilityTraining Contact InformationInstalling SANbox Manager Management Workstation RequirementsSANsurfer Management Suite Disk Windows Installation SANsurfer Management Suite Disk Linux Installation Enter the following commandSANsurfer Management Suite Disk Solaris Installation SANbox2 Installation Disk Windows Installation SANbox2 Installation Disk Linux InstallationSANbox2 Installation Disk Solaris Installation „ For a Linux platform, enter the SANboxManager command „ For a Solaris platform, enter the SANboxManager commandStarting SANbox Manager SANbox Manager Window Save Default Fabric File Dialog SANbox Manager Exiting SANbox ManagerUninstalling SANbox Manager Changing the SANbox Manager Default Fabric File Password Saving and Opening SANbox Manager Fabric View FilesSetting SANbox Manager Preferences Preferences Dialog SANbox ManagerUsing Online Help Viewing Software Version and Copyright InformationSANbox Manager User Interface Topology DisplayFaceplate Display Switch Menu BarMost menu selections have shortcut keys as shown in Table Menu Shortcut KeysShortcut Selection Tool Bar Tool Bar ButtonsTool Bar Button Description Fabric Tree Fabric TreeWorking Status Indicator Graphic WindowData Window and Tabs Using the Topology Display Switch and Link StatusWorking with Switches and Links Selecting Switches and LinksArranging Switches in the Display Opening the Faceplate Display and Topology Popup Menus Topology Data WindowsUsing the Faceplate Display Port Views and StatusWorking with Ports Selecting PortsOpening the Faceplate Popup Menu Faceplate Data Windows User Authentication SecurityInter-Switch Link Security Inband ManagementManaging the Fabric Database Adding a FabricChoose the Add Fabric button Removing a Fabric Opening a Fabric View FileSaving a Fabric View File Adding a New Switch to a Fabric Rediscovering a FabricReplacing a Failed Switch Deleting Switches and Links Displaying Fabric InformationFabric Status Topology Display Switch and Status Icons Switch Icon DescriptionDisplaying the Event Browser Events BrowserSeverity Levels Severity Description IconFiltering the Event Browser Filter Events DialogSorting the Event Browser Save the Event Browser to a FileActive Zone Set Data Window Active Zone Set Data WindowZoning a Fabric Zoning ConceptsZones Access Control List Hard Zones Soft ZonesVirtual Private Fabric Hard Zones Aliases Zone SetsZoning Configuration Zoning DatabaseUsing the Zoning Config Dialog Default VisibilityFC-SW-2 Auto Save Restoring Default Zoning Merging Fabrics and ZoningZone Merge Failure Zone Merge Failure Recovery Using the Edit Zoning Window Edit Zoning WindowEdit Zoning Window Tool Bar Buttons Managing Zone Sets Creating a Zone SetActivating and Deactivating a Zone Set Copying a Zone to a Zone SetRemoving a Zone from a Zone Set or from All Zone Sets Removing a Zone Set Removing All Zoning DefinitionsManaging Zones Creating a Zone in a Zone SetAdding Zone Members Renaming a Zone or a Zone Set Removing a Zone MemberRemoving a Zone from a Zone Set Removing a Zone from All Zone SetsChanging Zone Types Managing AliasesCreating an Alias Adding a Member to an Alias Removing an Alias from All ZonesAccount Name Password Admin Authority Expiration Managing User AccountsFactory User Accounts Account Administration Add Creating User AccountsAccount Administration Remove Removing a User AccountChanging a User Account Password Account Administration Change PasswordDisplaying Switch Information Faceplate DisplayDisplaying Hardware Status Faceplate Display Chassis LED ClusterSwitch Data Window Name Server Data WindowName Server Data Window Entries Entry DescriptionSwitch Data Window Entries Switch Data Window Entries Link Data Window Port Statistics Data WindowPort Information Data Window Configured Zonesets Data Window Configured Zonesets Data WindowConfiguring Alarms Alarm Threshold Configuration DialogEvent CountSample Interval Paging a Switch Setting the Date and TimeSetting Temperature Thresholds Exporting Name Server Information to a FileResetting a Switch Switch ResetsType Description Configuring a Switch Switch PropertiesSymbolic Name Switch Administrative States5describes the administrative state values Switch Administrative StatesDomain ID and Domain ID Lock Parameter DescriptionBroadcast Support FC-SW-2 Compliance for ZoningTimeout Values Timeout ValuesLegacy Port Address Format Network Properties 11. Network Properties DialogIP Configuration IP Configuration ParametersSnmp Configuration Snmp Configuration ParametersSnmp Trap Configuration Snmp Trap Configuration ParametersRemote Logging Archiving a Switch Restoring a Switch 12. Restore Dialogs Full and SelectiveManaging Switches Restoring a Switch Installing Firmware Managing FirmwareActivating the Pending Firmware Changing the Pending FirmwareRestoring the Factory Default Configuration 10. Factory Default Configuration SettingsSetting Value 10. Factory Default Configuration Settings Page Managing Ports Displaying Port InformationMode Description Monitoring Port StatusDisplaying Port Modes Port ModesDisplaying Port Operational States Displaying Port SpeedsPort Operational States Port SpeedsDisplaying Transceiver Media Status Transceiver Media ViewPort Statistics Data Window Entries Media Icon DescriptionLIP ALPD,ALPS Port Statistics Data Window Entries Port Information Data Window Entries Name Server Data Window Configuring Ports Port Properties DialogChanging Port Administrative States Port Administrative StatesChanging Port Speeds Changing Port ModesChanging Buffer-to-Buffer Credits Stream Guard Scan DeviceExtending Port Credits Resetting a Port Designate Donor PortsTesting Ports Port Loopback Test DialogManaging Ports Testing Ports Command Line Interface Logging On to a SwitchCommand Syntax Table A-1. Command-Line CompletionKeystroke Effect Commands Table A-2. Commands Listed by Authority LevelUser Authority Commands Admin Authority Command Admin Session CommandsAdmin Command Syntax adminKeywords ExamplesAlias Command Syntax aliasMembers alias Remove alias membersRename aliasold aliasnew Config Command Syntax configKeywords activate config Edit configRestore Archive function are not compatible with the Config RestoreCommand Save config# ftp symbolicname or ipaddress Date Command Syntax dateKeywords MMDDhhmmCCYY Fallback Command SyntaxAuthority FallbackHardreset Command SyntaxHelp Command Keywords commandSyntax help command keyword KeywordHistory Command Syntax historyHotreset Command HotresetFabric is in the diagnostic operational state This command clears the event log and all countersImage Command Syntax image cleanupKeywords cleanup Unpack fileLip Command Authority Admin Syntax lip portnumber Keywords portnumberReinitializes the specified loop port Passwd Command Syntax passwd accountname Keywords accountnamePing Command Syntax PingIpaddress Keywords ipaddressPs Command Following is an example of the Ps commandSyntax Examples Displays current system process informationQuit Command Closes the Telnet sessionAuthority User Syntax quit, exit, or logout Reset Command Syntax resetKeywords config configname Table A-3. Switch Configuration Defaults Table A-4. Port Configuration DefaultsParameter Default Table A-5. Alarm Threshold Configuration Defaults Table A-6. Zoning Configuration Defaults Table A-7. Snmp Configuration DefaultsTable A-8. System Configuration Defaults Set Command Syntax setSetup option Switch statePort option Set Config Command Set configTable A-9. Set Config Port Parameters Port portnumberSend Arbff True instead of IDLEs Table A-10. Set Config Switch Parameters Compliant on page A-32. The default is Table A-11. Set Config Threshold Parameters ThresholdTable A-12. Set Config Zoning Parameters Memory. Refer to FC-SW-2 Compliant onArbff Following is an example of the Set Config Switch command Following is an example of the Set Config Threshold commandFollowing is an example of the Set Config Zoning command Set Log Command Keywords archiveSet log ClearLevel level Port portlistSave Start StopStops logging of events Level keyword to Info at the same timeSet Port Command EnableBypass alpa Speed transmissionspeedSet Setup Command Set setupTable A-13. Snmp Configuration Settings Snmp SystemTable A-14. System Configuration Settings Press Location Following is an example of the Set Setup System command SANbox2 admin # set setup systemShow Command AlarmKeywords about BroadcastLog option Ns optionPerf option Table A-15. Show Port ParametersLIPF8ALPS Post log Steering domainidSupport Topology UsersVersion Following is an example of the Show Fabric command Following is an example of the Show NS local domain commandFollowing is an example of the Show NS domainID command Following is an example of the Show NS portID commandFollowing is an example of the Show Interface command Collisions0 txqueuelen100Following is an example of the Show Port command LIPF8F7Following is an example of the Show Switch command Following is an example of the Show Topology commandCommand Line Interface Show Command Following is an example of the Show Version command Show Config Command Show configFollowing is an example of the Show Config Switch command Following is an example of the Show Config Threshold commandFollowing is an example of the Show Config Zoning command Show Log Command Following is an example of the Show Log Options command Following is an example of the Show Log commandShow Perf Command Errors portnumberFrame portnumber Inframe portnumberFollowing is an example of the Show Perf Byte command Show Setup Command Show setupKeywords mfg Following is an example of the Show Setup Snmp command Following is an example of the Show Setup System command Shutdown Command Authority Admin Syntax shutdownTest Command Syntax testKeywords port portnumber testtype StatusTest port x internal Command Line Interface Test Command Uptime Command Examples The following is an example of the Uptime commandSyntax uptime User Command Displays all user accounts that exist on the switchKeywords accounts AddFollowing is an example of the User Add command Following is an example of the User Delete commandFollowing is an example of the User List command Whoami Command Following is an example of the Whoami commandWhoami Zone Command Syntax zoneMembers zone Remove zone membersRename zoneold zonenew Type zone zonetypeFollowing is an example of the Zone Members command Following is an example of the Zone Zonesets command Zoneset Command Syntax zonesetFollowing is an example of the Zoneset List command Delete zonesetRemove zoneset zonelist Rename zonesetold zonesetnewFollowing is an example of the Zoneset Zones command Zoning Command Keywords activeEdit Opens a Zoning Edit sessionFollowing is an example of the Zoning Limits command LimitsFollowing is an example of the Zoning List command E2JBOD2Command Line Interface Zoning Command Command Line Interface Zoning Command 59022-06 a Graphing Port Performance Starting SANsurfer Fabric View Exiting SANsurfer Fabric ViewFigure B-3. Load Default Fabric File SANsurfer Fabric View Saving and Opening SANsurfer Fabric View Fabric View FilesSetting SANsurfer Fabric View Preferences Figure B-5. Preferences SANsurfer Fabric ViewSetting the Polling Frequency Displaying GraphsArranging Graphs in the Display Customizing GraphsPrinting Graphs Saving Graph Statistics to a File Access Control List Zone Administrative StateBootP Class 2 ServiceClass 3 Service Configured Zone SetsDefault Visibility Fabric Management SwitchInput Power LED Inter-Switch LinkMaintenance Mode Output Power LEDPower On Self Test Post Principal SwitchPrivate Device Private LoopIndex Index-2 59022-06 a 59022-06 a Index-3 Index-4 59022-06 a 59022-06 a Index-5 Index-6 59022-06 a 59022-06 a Index-7