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Making Emergency Calls
If you do not have a SIM card installed the first time you turn on the phone, the Insert SIM
card to make calls message displays and an animated tutorial shows you how to install the
SIM card.
Without a SIM card, you can only make an emergency call with the phone; normal cell
phone service is not available.
Making an Emergency Call Without a SIM card installed
1. Tap Emergency call from the on‑screen display to make an emergency call.
2. Enter 9‑1‑1 and tap Call. Complete your call. During this type of call, you
will have access to the Speaker mode, Keypad, and End Call features.
Note: Selecting Location consent may drain battery power.
3. Tap End call to exit this calling mode.
Making an Emergency Call With a SIM card installed
The Emergency calling mode makes redialing an emergency number a 1‑tap process.
Before you can resume normal calling operations, you should first exit this mode.
1. Swipe the Lock screen to unlock the device.
2. From the Home screen, tap Phone.
3. Enter the emergency number (ex: 911) and then tap Call.
4. Complete your call. During this type of call, you will have access to the Speaker
mode, Keypad, and End Call features.
Note: This mode can drain your battery power more rapidly than a normal calling mode.
5. At the Emergency Callback screen, follow the on‑screen instructions.