8. ERROR PROCESSING
If the printer detects any of the following errors, it will display the error message (LCD, LED), makes status response (serial interface, parallel interface), and stops its operation.
8.1COMMUNICATION ERRORS
(1)Command Errors
An error results if a command length error, command transmission sequence error, command format error, or parameter designation error is found in analyzing the command. An error results if the Format Command of a field is not transmitted and its Data Command is transmitted. When attempting to call a PC Save Command of a save identifier which is not saved, an error results. An undefined command is not detected as an error, and data is discarded until [ESC] or [{] is received.
(2)Hardware Errors
An error results if a framing error or parity error is found during data reception when using the serial interface
*At the moment when a command error or hardware error occurs, the printer shows the error message and makes status response before stopping. The Status Request Command and Reset Command only can be processed and other commands are not processed. When the printer is restored by the [RESTART] key, the printer enters the initial state which is obtained after the power is turned on.
8.2ERRORS IN ISSUING OR FEEDING
(1)Paper Jam
cWhen the relation between the programmed label (or tag) pitch (A) and the label (or tag) pitch detected by the sensor (B) is not indicated by the following formula, an error will result:
(A) × 50% ≤ (B) ≤ (A) × 150%
•A paper jam has occurred during paper feed.
•The paper is not placed properly.
•The actual label does not match the type of the sensor.
•The sensor position is not aligned with the black mark.
•The actual label size does not meet the designated label length.
•No
•The sensor is not thoroughly adjusted.
(The sensor is not adjusted for the label to be used.)
dIf the stripped label does not cover the strip sensor when printing or feeding is completed in the strip mode, an error will result.
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