informed of how many people are waiting. A greeting must give instructions to the caller. An example greeting may be: “pressOM to wait, two to place M ordo, or zero . fw arristmrceRefer. to the Fem~re Dcsc@on manual - FIFO QUEUING.

b WARNING (

A port is tied up as long as the caller is in queue.

30STATION IS ON ANOTHERPBX, WAIT LONGER BEFORE COMPLEFING CALL

It may take Ionger to connect

a c3II going to

a maiIbox

over

TIE lines or to another

PBX than it would to c0nnfx.t

to an internal

extension.

This

attribute altows for an

additional delay for tone recognition.

_ .-

 

 

 

 

 

 

31 PLAY ALTERNATE GREETING WHEN NORMAL GREETING IS OFF

This attribute allows a mailbox to have two greetings, For example, a support center can play one greeting during off hours and another greeting when the extension is busy or not answered. The alternate greeting is recorded and located in the Next h4aiIba defined in Information ?able Index 18 of the first ma&ox. It operates only when the main greeting is OFE

DY When an alternate greeting is active it takes precedence over COS Attribute 6 - CALL FIRST BEFORE PLWlNG GREETIN G, and Attribute 29 - FIFO QUEUING.

Refer to the Feutwe DesMption manual - CUSTOMIZATION, for more

information.

.L

32STATION HAS MULTIPLE MAILBOXES, ASK BEFORE CONNECllNG

Used for mailboxes where more than one person shares one phone. With this attribute, the Toshii VP System announces the name of the called person and asks if the call should be accepted. A pound (#) accepts and a st2 (‘) rejects the call. If

rejected, the caller is informed that the person-does not answer and offers to take a message, or dial another extension, or dial q for assistance. Refer to the Feature Dexription manual - CUSTOMIZATION, for more information.

33WILL SEND SCRIPTED MESSAGESWITHOUT CONFIRMATION (Scripted Prompting)

Used for scripted prompting applications where it is desirable for all responses, whether complete or incomplete, be Sent to the Divert Mailbox automatically (without requiring the caller to press a key to confii). For example, use this Attribute where callers may have rotary dial phones and cannot generate the tone to cxmfii. With this attribute, partial reqxmses caused by a caller dialing q to exit Scripted Prompting before responding to all prompts are also sent.

D Callers do not review their responses when Attribute 33 is assigned.

Page 104
Image 104
Toshiba VP 300S manual Port is tied up as long as the caller is in queue, Over, PBX than it would to c0nnfx.t