Toshiba VP 300S 6INTERREIATIONSHIP Among Tables, Evaluating the Digits Entered by the Caller

1.6INTERREIATIONSHIP AMONG TABLES

Fme l-l shows the interrelationship of tables used to determine port and mailbox mntrols Note how the COS (Class of Service) in lxxh the USER and PORTS Tables is used to index into the 0the.r tables. 73e COS may be assigned attribum The attributes czmtrol what fkatur~~ have been added, deleted, or altered for the COS they apply to. l’%e changes caused iq these

auributes are in effect all tbe time for the mailboxes using them.

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‘&e SCHEDU&E Table allows for different time periods to be d&med. The port or mailbox can khave differently by time period. Each time period has an INFORMATION Table associated with it. l%e INFORhWIION Table contains the values which are changeable lq time of day and day of

week.

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- -	-	When	pr ccessing a call, the	Toshii VP System refers to the database tables to determine how to
		handle	the call. Fqure l-2	shows the flow of a Primary mered	Call, noting which tables are

referred to for what information.

H Evaluating the Digits Entered by the Caller

The digits the caller enters are the mailk			number.		The	Ta	VP System checks the
FIRSTDIGXT Table to determine		the number of digits			to expect.		If	the fti	digit	of the
number	entered is not in the J3RSTDIGlT		Table,	the	Tti	VP	System informs			the caller
%aensim	XXX doesmt exist.- If	a Custom	Error	Prompt		has been		defiied	for that’ffl		digit,
the TW	VP System plays that	prompt.	If the	fm	digit	is vaIid		(entry exists in		the

FIR!TTpIGlT Table), the Tixhiba VP System collects the appropriate number of digits and chxks the USER Table.

m Checking the USER Table

If the number is not in the USER Table but the fti digit is x&d, the Toshiba VP System places the caller on hold and attempts to call the digits entered. If the tones heard are ringback or btq, the call is processed as normal.

To determine the appropriate number of rings to wait for no mer, or other parameters, the Tahiba VP System checks the appropriate table.

PORTS Table

SLOTS Table

If error tone is heard (also referred to as “reorder”	or tihowler”),	the l’ixhiba VP S*Wem
drops the line and returns to the caller with “&tin	XXX dotz	rwt exist.”

If the number entered is in the USER Table, the Tahiba VP System checks to determine if there is an associated extension or other digits to be dialed, and processes the call- Usuaily the the ma&ox and extension numbers are the same. However, the ‘kxtension” entry of the USER Table may be anything that can be legally dialed on the PBX, such as a PBX speed number, a hunt group, or even an access code for an outgoing trunk. This flexibility in the

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