Understanding the Dtmfint Table | Toshiba VP 300S specs

10.1 UNDERSTANDING THE DTMFINT TABLE

The DTMFXNT Table interprets an incoming D’ThIF &I record by identifying the type of call, matching it with a suitable call action by the Toshiba VP System, and collecting the Called and cal.lingPartyID.

Since each individual PBX manufacturer sends proprietary DTMF codes to identi$call types, and further, will send the various items of information in the order they choose, the DTMFINT Table is very flexible to accommodate the great variety of call record formats encountered.

The Toshiba VP System configures a default DTMFINT Table for a specific PBX model when System Parameter 3 - PBX TYPE is modified. Selecting and configuring the default DTMFINT Table is independent of selecting default PBX system parameters. Therefore, the detailed configuration information contained in this section is usually used to modify a default table.

The key to understanding the DTMFfNT Table is to recognize that the order of elements in a call record format specified by the PBX manufacturer is the pattern that the DTMFINT Table must reproduce. The string of DTMF digits sent by the PBX to the Toshiba VP System contains some or all of the following items:

lCall typecode

=Calling party ID

0 Miscellaneous field separators

Configuring the DTMFINT Table requires identifying all the possible call record formats (20 maximum) that will be sent as DTMF digits and making entries in the DTMFINT Table to match them. The types of calls that a particular PBX can support depends on the PBX’s own capabilities.

The first set of DTMF digits in a call record is the call type code which is a fiied DTMF digit string and must be unique. For each unique call type, a Toshiba VP System call action is assigned that determines which prompt the system plays and action it takes. The system interprets the remaining DTMF digits in a call record according to the specific call record type.

The following is an example of a DTMFINT Table.

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Toshiba VP 300S manual Understanding the Dtmfint Table, Following is an example of a Dtmfint Table

Contents

Page Toshiba VP Systems Configwation Manual Table of Contents Ports Table Chapter Names TableNumbering Plan Table Prefm Digits Table ~~. IM~A Toshiba VP Systems Configuration Manual Manual Understanding Configuration Introduction ~ The ToshibaVP System Password SecurftyReports Fki3.s Onlyto repot-is ConfiguratlonTables Cos Reachingthe Toshiba 1UNDERSTANDING Configuration Remote locatb By aCable Miinf~e ‘1.3 Abcdefghijklmnopqrstuvwxyz Report Where ‘WIL?43 is the new Admin&mtive passwordWhere ‘!MFU% is the new Report password @PASS a Wl.743 Entering Information Correcting Errors4CONVENTIONS for Entering Information Install 5DESCRIPTION of Confmjfiation Tables Checking the User Table 6INTERREIATIONSHIP Among TablesEvaluating the Digits Entered by the Caller Checking the Ctass of Service Checking the Schedule and Information Tables VIC Ijndefstanding Diagram 7USING the Configuration PackageHowto Use the ConfIguratIonPackage Table in this manual, as needed To answer index items Form. Assign an Inforution Table number Refer to listSchedule Table For mh Toshiba VP System Installation for Toshiba VP System Installed COS for Ports Description AlTRIBUTES Isk==== COS for Mailboxes Description AlTRIBUTES TdllbaWsFaems RdEese5.3 Page 12345678D COS Description I I I I I I I26326 ‘.127 Page Page DESCFWT~ON Cos For Message Integration UnitTine Appearances = Port # Message Waiting ~-.bnk ‘f/N Tinkz Contents Chapter Introduction Enter Update InstallCommand Program Display shows an empty line, and Rstall recxmis an N 1UNDERSTANDING InstallDefault answer for this question is =N. If you just press Instu Question Must include all company grezeting y Port Ilteqt Maii 2USING Install VP 3CWVP Exiting Install Answering the Questions Press 1-j Listed If None EnteranEfor%xpectdialtone.~ Donotuseanyspaccs WhileEnter AllPage Page If the above question is answered N, refer to Networking With INSTAI& enter Updaf Tl3IntraM~w ~~~.~~....~~~.~~.~~~.~~...~ Mailbox Information Table Indices E7 Index 21 is operational only if Fifo Queuing is installed ET If 14 is 0, the following three questions are not asked Index 23 is operational only if IntraM Resta CWESTiONSFOROTHERPHONE Systems 4INSTALL Exiting Before Install is Complete Starting Install Over Starting at question lc, shows how Reinstall an Installed Toshiba VP SystemExiting and Continuing You left off. The fobwing examplePage Answering ‘Y to Preload all Tables Install 2-23 m D Answering N to Preload All Tables 24 con&watkM h4anual Update Introduction ’ Specific Help CommandDescriptionUseto makechangesto existing ~nfiguration List 1UNDERSTANDING UpdateUpdate Commands Table Name MODIFIER~j Exiting Update UpdateEntering Update Getting Ready Resta Getting Help From UpdateCAE Using Update Commands Info Y=1 Using Update while in the Install Program Ty entering a -1 at the colonA you are returned to Insiml Chapter Contents Sysmca Rekuw5.3 CommandDescxipUon ADD Use this wmmand to change the system date and time Tabase, at the dot . prompt, enterPromph enters To add or deiete information InthevariousXxhibaVF’Systemdatabsetables TbADD,attheGmigumionl%4anld ADD and Delete Usethesew NAbfE YEK 2USING UpdateUpdate displays Resta Updax at the dot ., type in the first letter ThenDisplays id Name of the table you choose. lie qsem UPDATE,Abbrevhtlons, VaJldCommandsand Modifiers Bbles BUS Information Table COS TAB.LE Introduction List COS Delete Or affect the way calls are handled 1UNDERSTANDING Class of Service COSPORTSTable..l Affect Por The&o Mallboxes 2HOW the COS Table is UsedFQRT’STabk Which INFORMAllON Table to use for that day and time What Attributes Are Attributes ThsnkpkJustamcmvt Standard Mailbox Functh without COS AttrIbutes Example of Mallbox Function with COS AttrIbutes Did STD DidPKG ICR ICR ICR ICR ‘-RDMSG ICR Fm In-First Out BKSXbStAmmand Connect Call extension ha then play gree%ingif busy/RNA 7able COS AtbibhaEbtAhmk dedicated to Network Protocol Automa~y For mailboxes Giving information only. It Prevents ArcMidbox Receiving Use k~ conjunction with &tribute Extensionorckl~forassiWxeWithin five Be taken Information For the systemadmin&ator~~~.~a~ute~y~~~~X~~~~~~en~~~rn Without name recurded ‘Ex?t?nsim 316 does mt amwex T&VP Next call. lIis Is pxkarilyInto Se&e Grou To a This SCRIP-ED Prompting Sequential Greethgs PfompW4Company Greetings Played again Attribute 27 should not be used with Attributes 11 Over Additional delay for tone recognitionPort is tied up as long as the caller is in queue PBX than it would to c0nnfx.t Yes/No To the calledSend EXTENSION/MAILBOX to PBX Before Cawng Customeation Destination is AN IVR System lnteradive Voice Response Refer to the Feume Descripti manual Customization Enteredisp~asafirstdigit.Attheendofrecording,ifa~~isenteredIf the caller does nothing Speak Message WAI-IING Prompt While WAl7lNG for Answer Record Special Purpose GREElING Attribute 48 Refer to the F’ Des+Customization Dynamic Call Blocking Call BlocJcing Assign to Port only Customization MAY Specify a Personal Assistance Mailbox PkasehungupandaW.cuand Might say something like To @a to your wAttribute 57, Enleryolumaihx MAY Move Forward or Backward During Greeting MWNHang UP After GREE-ITNG, no Other Extension MAY be Dialed Measure PBX Tones This Port is for Outcalls ONLY, no DlAL Tone Expected Attributes to a COS 4HOW to Configure the COS TableCOS for Ports/Trunks Port requiresAccount Code/ Mailbox is an Aaxunt Code Cut Through on Ringing Attribute Examples of COS Applications Use of AttributesNames Attribute Attributes on initial group maitbox Xselimeapivafemessagratthetanc,dfhlMother Eamh Attributes for information-only ma&x Using Update Usethe Upax programto LBToneorallCOS For entire COS Table To list, or pressLkthg the COS Attributes Adding Attributes to a COS This command is used to add attributes to a COSINFORh%ATiON Tables are always listed in numeric Gmfiguration Mamrd Cstat TABL.E Manual For information on setting Up Personal Distribution ListsPersonal Pertaining to the Cstat Table. To Modify entries The. prompt is displayed by the Update programThere are no questions iu the lN!XYiLL program Cstat Table for one or all COS Understanding the Cstat Table PDL Index Value Example of a Cstat Table Cstat Table None entered as 0 1 2 Maximum 3HOW the Cstat Table is Used for the PDL Index ValuePDL Index Value @Jay not use PDL so 103 150 200 From Update you can LET and Modify Using InstallUsing Update TU Whenthe CSTATTableis listedandtheIntxaMessagingoption Is not installed,thetablewill haveno entriesModifying entrles IIIthe CSTATTable Custom Prompt Table Toshiba W Sy-itena May Modify CustomWJW List Modify Custom MWN Prompts Custom Error Prompts1UNDERSTANDING the Custom Prompt Table ‘Thue Examples of Using Custom PromptsExample of a Custom Prompt Table Receive that greeting Numbers UST 3HOW to Configure the Custom Prompt TableAttribute 57 assigned to its CO Usting Uetom PROMPTTaM Using Mstall Using Wdate Slo Lc&lMvPcTyarm i3ekscw5.3 May gl Maximum Number of Entries Daylightsavingtime Table Command Descrlptlon LiGti SAVINGTiME TableUPDATECommand OptiOnS Pertaining to the Daylightsavingtime TabIe Understanding the Daylight Saving Time Table 2HOW the Daylight Saving Time Table is Used 3HOW to Configure the Daylight Saving Time Table Time Delete Distribution List Table Distribution List pilot number Distribution Network Mailbox . prompt is displayed by the Update programCommandDescription Update Command OptIons Understanding the Distribution List Table Same way as a normal mailbox address. Multiple 2HOW the Distribution List Table is UsedPilot For Multiple-Cabinet and Multl-Location Network Systems Three technicians Hold pagers for an emergency mail Extended Mallbox for Alternate OffsIte NumbersSuccession De&bes 3HOW to Configure Distribution Lists and Extended MailboxesHow to configure Distribution L&s With no Using lNSTALL Member mailboxes should be created with no extension number Lists Associatedwithaspecifiimaibox Usthg Distribution Lists and Extended Mallboxes Modifying Distrlbutlon Ust T&e Adding Mailboxes toDistribution Lkts and Extended Delethg Distribution Lists or Extended Mallboxes Where X is the List NumberRepeat this step to convert and Extended Mailbox back to a System prompts for the mailbox to be deleted DISlRI@UTlON LlsFlab+~~ Dtmfint Table Introduction Format . prompt is displayed by the Update program Pertaining to the DThfPINT Table. Configure by usingUpdate program after the instahation is complete Dtmpint Table Understanding the Dtmfint Table Following is an example of a Dtmfint Table Corresponding trunk group COS MlSC Refers to the Trunk Group Table configuration forThis field Lead or Trail Field Format SpecificationsLength Misc Call TypesVAR RNA HOW to Configure the Dtmfint Table Modifying System Parameter Using the Update Commands Listing values configured In the Dtmfint Table Syntax and range Normal syntax and rangeElement @ield Validation Normal Syntax Entries Element Firstdigit Table Introduction Firstdigit Table Each firs Networking for 11.2HOW the Firstdigit Table is Used Page Holiday Table INTRODUCTkON Does not apply to the Holiday Table Holiday Table Maximum Entries CommandDescriptionUse to list the Holiday Table Use to assign dates to the Holiday Table Understanding the Holiday Table Example of a Holiday Table 12.2HOW the Holiday Table is Used Modifying HOW to Configure the Holiday TableCommand Is used, the Toshiba VF’ System displays Confiou~ion Manual Information TAB-LE Introduction it Install Program Update Command Options Information Table Understanding Information Tables Trunk Index items Msgwithaljtotransfer AN?-JOUNCECALLS to INT Information la 13.2HOW Information Tables are Used Defined by its COS and the Information Table Mallbox HOW to Configure Information TablesPORT/TRUNK Information Table Indexes To Conftgure To ConfigureIncomingCall Restriction- Call BlockingOptionalFeature Usage Call RESTRICTION, Call Blocking, for more information Examples To configure ConslderatlonsExample To ConfIgure Conslderatlons HlAXlMUM Digits for Menu To Configure Line Was busy DetInttlon ‘Ike Alternate To complete the calL Example To Configure ConsiderationsExample To Configure Considerations Mailboxes not defined in the User Table Usage Hame does not arswz pleare wait for~nal First then Play Greeitng Call Blocking Number Mailbox Information Table IndexesIntercept Mailbox Maximum Digits for Menu Examples To ConfIgure ConsiderationsAs q PREFDt Digits for Menu TIB Arwthererkmionmunba,~ardialfO7ar.simc~-tiowthePRE Extension Digits Rings USE Alternate Transfer Codes Times to Retry on Busy20 maximum value Conslderatlons Divert Messages to Mailbox Activation Per-mailhoxhasisUsage Examples Offsite or pager PBX Co~der&jo~ Usage Examples To ConfigureUsage Example To Configure Considerations Set-up time to activate the pager Gives the ability to define Length of messages and greetings Maximum Number of Messages ‘X$whzgf-M call, nam isiuwmi&bkJ and connects Quick GREH-ING Activation A R N I N G EXCMlple Copying an Existing Information Table to a New Table Questions for Mailbox Information Table Entires Page Using Update Example of a rnzdbox Information TabIe 13-30cont7guraton Manual Modify SW-XfxxIl Delete Location Table Introduction Quick Reference Guide Location Table for MULTI-CABINET Networking List YODWYModifying an existhg location Confiauration Manual Location Table for Remote Networking Descriptive name to identify each location on the network Hassystem Sameloc Authlen List Idcation Table, then add the location to the Numbering Plan Cn c = cakdnumbern- last‘n’digitsofthecalled number Names Table Introduction Names Maximum Entries Understanding the Names Table HOW the Names Table is Used HOW to Configure the Names Table Modin 15-4corviglJrationMrnua Numbering Plan Table Introductiqn Numbering Pian Table Numbering Plan Table for MULTI-CABINET Networking How the Numbering Plan Table is Used Modim Addlng a cabinet to the network Page Page Page Ports Table Arswaingmode QuickIReference Guide Page Page Outcall HOW to Configure the Ports Table Cos II Using Update Using the System List Command Prefix Digits TAB.LE Introduction Quick Reference Guide Prefix Digits Table HOW to Configure the Prefix Digit Table Route Table Toshiba VP syslem¶ Fiebam5.3 My. lee1 Route Table Route Table for MULTI-CABINET Networking Using Update Delete Route Table for Remote Networking How The Route Table Is Used Wats Sprint Numbering PL4N Schedule Table Introduction Schedule Table Understanding the Schedule Table HOW the Schedule Tables are Used HOW to Configure the Schedule Table Configuration h4anual LET Mobify Modtfyhg a default Information Table number If a SCHEDUlE Table is in use, it cannot be deleted Slots Table INTRODUCT.ION SLdTS Table Quick Reference Guide S T Understanding the Slots TABLE’ JZxampleof a Slots Table Tine Card Slots Application Card Slot HOW the Slots Table is Used Tine Cards MX Mode Message Center Message-Taking only Integration Cards Default HOW to Configure the Slots Table Tine Cards Integration Cards Line Cards Integration Cards Reserving a Slot Ljst Listing a spedfic slot In the Slots Table AddIng a line card to the !iUXS Table Modim TheVP3CWVP300mnstberebtnrted for changes to take effect System Parameter Table Introduction Quick Reference Guide Understanding the System Parameter Table Manyresponsestoquestionsaskedd 22-2Configuration hlafud Page Configuration Mawd HOW the System Parameter Table is Used RangesWmlts HOW to Configure the System Parameter Table Lall Modtfying a system parameter Modifying number of ports Description of System Parameters Imstallationname System IDNU‘MBER PBX Type 22-I 0 configurationhtzmal ToJMbaW zGyal-m l-i&Jaw 5.3 May. lrnl This parameter cannot be modified Refer to the User Table chapter for details Maximum Message Length Minutes Did Number of Digits Expected from CO This parameter cannot be modiikd PBX Provides Stutter Dial Tone This is PBX dependent Send Account Code to PBX DIGIT!3 ICR Option NET. USE Trunk Reconnect Codes NT OptionNET! Complete Transfer to Trunk NT Option Reconnect After Account Code Digits ICR Option =-- 9 5 PBX Accepts Dtmf Digits on did Trunks Delay Before Turning on Dtmf REPORTlNG SecondsNET Remote Delay Before Dtmf Signaling NT Option Lamp MW-.-.ORT for Lamp Message Waiting BZ? OnIy mod@ this parameter if integrated with the PBX Send Dtmf a Tones for Forwarded Calls IL7 Used only with Teknekron PBX Names Directory Mailbox Mitel Channel Forward Extension Iv This parameter is used only for German language prompts Voice Sectors to Delete on Busy Detect Fixed Length for Dtmfint Dest Fields MAX Protocol 2 MSG Length Blocks Translation Table Introduction Translation Table Understanding the Translation Table HOW the Translation Table is Used HOW to Configure the Translation Table Translate 4 into NonePage Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page