Toshiba VP 300S manual To Conftgure, Usage, To Configure

ports answer InWATS calls for customer service and sales groups. The customer service hunt group is the intercept position for callers needing assistance from these ports.

To Conftgure:	Enter the mailbox number of the intercept position. The Toshiba VP
	System looks at the USER Table to obtain the extension of the
	intercept mailbox to determine where to send calis.

Considerations: Intercept mailboxes must fmt be entered in the USER Table before they may be included as au index value for an INFORMATION

Table.

2 COMPANY GREEllNG MAILBOX

DeflnltIon:

Usage:

Examples:

To Configure:

Containsthe CompanyGreeting played for incoming calls to the portortrunk.

To inform callers who they have reached and what their options are.

During business hours, inform callers of their options. Some

acamples are: “Pleasedid tire exiensionyou wish to reach, or wait on thelimfova.s5imc~” adDial one for sales, dial two for swice, dial threefor rep& ” For ports conf@red for CX mode (calf forwarding)

“You have reached tk Message Center. Please enter tk tmnsion of tk person you wish to leave a messagefor: ”

lf thereismorethanoneCompanyGreetingfor a portor group of ports, an INFORMATION Table is required for each of the time periods specified in the SCHEDULE Table.

@ij

Conslderatlons:	Company Greeting mailboxes must firs be entered in the USER
	Table before they may be included as an index value for an
	INFORh4ATION Table.

3CALL BLOCKINGNUMBER

(IncomingCall Restriction- Call BlockingOptionalFeature)

Deflnttlon:	Blocking	numbers prevents certain mailboxes from being called
	through some or all ports. Callers are only allowed to call mailboxes
	with the same call blocking number as the port the call came in on.
	Extensions not defined in the USER Table are blocked from being
	called.
	Call blocking can be configured dynamically by mailbox. If Attribute
	52 is assigned to the port COS and the port does not have a call
	blocking number, callers are only allowed to call mailboxes with the
	same call blocking number as the previous mailbox they called or
	mailboxes with		a call blocking value of NONE.	Refer to the Feature
	Description manual - INCOMING CALL RESTRICTION, Call
	Blocking.
Usage:	If this index has a defied value, the call blocking value of the
	mailbox being called is checked. The call is not extended if the
	value is not the same as the port value. The caller is informed
	“metion	Xxx	rSinvalid, ” or hears the Custom	Prompt recorded for

,I