1UNDERSTANDING Configuration | Toshiba VP 300S instruction

UNDEFLSTANDING CONFlGUFMlON l-1

1.1UNDERSTANDING CONFIGURATION

The Tmhiba VP System’s software provides the means of tailoring a lbshiba VF’ System for


spxific	customer		needs and	applications.		‘The software confiition			process is done via a
terminal,		either remotely or		directly connected			to the T&	VP System cabinet. The
conftmtion		database is created			and maintained		as a series of tables.		Each table contains
specifk	information		affecting the		T~hiba	VP System’s operation.			.‘-

The Toshiba VP System’s software includes a multi-tasking operating wern and several sp&al purpose programs Special PromptP are used to indicate which program is currently running.

Operating	System	Controls all real-time			telephony	functions	as well	as diagnostics,	system
- Prompt		activity, and	the	collection and reporting of			data-	System reports,	traffic
63		peg counts,	and	error	information	are available from the Operating
		System. The kzprompt			indicates	Operating	System level.

On-line diagnostic tests run continuously to detect and report any errors in operation. These diagnostks run in the background and do not interfere with normal system operation. While at the Operating System

level, other diagnostic tests may be run by command.

*

INSTALL	Program	Used to create	the Toshiba VP		System database.		The INSTAIL		program
Prompt		asks a series of questions.		The	replies are	placed	into the	various
.		cotiguration	tables. Once	installed these		tables	can later	be	modified
.

through the UPDATE program. The : (alon) prompt indicates the

INSTALL	program is ready for input.	.,
		.,
INSTALL	is used in two caxsz

l

l

To configure a new q5tem.

To re-install an existing system if it is moved to another location or mnnected to a different telephone system. -

To execute the IYNSTAIL program, at the Operating System level @ prompt type:

IN (INstall) -1

UPDATE	Program	Used to add, delete, and modify entries			in the database created	through
Prompt		the IkJSTALL	program.	Use of LJF’DATE	does not impact system
.		operation.	The . (dot)	prompt indicates	the UF’DATE program	is ready
		for input.

To run the UPDATE program, at the Operating System level @prompt 9w

Image 11

Toshiba VP 300S manual 1UNDERSTANDING Configuration

Contents

Page Toshiba VP Systems Configwation Manual Table of Contents Prefm Digits Table Chapter Names TableNumbering Plan Table Ports Table ~~. IM~A Toshiba VP Systems Configuration Manual Manual Understanding Configuration Introduction Reachingthe Toshiba Password SecurftyReports Fki3.s Onlyto repot-is ConfiguratlonTables Cos ~ The ToshibaVP System 1UNDERSTANDING Configuration Miinf~e By aCable Remote locatb Abcdefghijklmnopqrstuvwxyz ‘1.3 @PASS a Wl.743 Where ‘WIL?43 is the new Admin&mtive passwordWhere ‘!MFU% is the new Report password Report Entering Information Correcting Errors4CONVENTIONS for Entering Information Install 5DESCRIPTION of Confmjfiation Tables Checking the User Table 6INTERREIATIONSHIP Among TablesEvaluating the Digits Entered by the Caller Checking the Schedule and Information Tables Checking the Ctass of Service VIC Ijndefstanding Table in this manual, as needed To answer index items 7USING the Configuration PackageHowto Use the ConfIguratIonPackage Diagram For mh Refer to listSchedule Table Form. Assign an Inforution Table number Toshiba VP System Installed Toshiba VP System Installation for Description AlTRIBUTES Isk==== COS for Ports Description AlTRIBUTES COS for Mailboxes TdllbaWsFaems RdEese5.3 Page 12345678D COS Description I I I I I I I26326 ‘.127 Page Page DESCFWT~ON Cos For Message Integration UnitTine Appearances = Port # Message Waiting ~-.bnk ‘f/N Tinkz Chapter Contents Introduction Program InstallCommand Enter Update Display shows an empty line, and Rstall recxmis an N 1UNDERSTANDING InstallDefault answer for this question is =N. If you just press Must include all company grezeting y Instu Question Ilteqt Maii Port VP 3CWVP 2USING Install Exiting Install Answering the Questions Listed Press 1-j All EnteranEfor%xpectdialtone.~ Donotuseanyspaccs WhileEnter If NonePage Page If the above question is answered N, refer to Networking With INSTAI& enter Updaf Tl3IntraM~w ~~~.~~....~~~.~~.~~~.~~...~ Mailbox Information Table Indices ET If 14 is 0, the following three questions are not asked E7 Index 21 is operational only if Fifo Queuing is installed Index 23 is operational only if IntraM Resta CWESTiONSFOROTHERPHONE Systems Starting Install Over 4INSTALL Exiting Before Install is Complete You left off. The fobwing example Reinstall an Installed Toshiba VP SystemExiting and Continuing Starting at question lc, shows howPage Answering ‘Y to Preload all Tables D Answering N to Preload All Tables Install 2-23 m 24 con&watkM h4anual Update Introduction ’ Specific Help CommandDescriptionUseto makechangesto existing ~nfiguration List 1UNDERSTANDING UpdateUpdate Commands Table Name MODIFIER~j Getting Ready UpdateEntering Update Exiting Update Resta Getting Help From UpdateCAE Info Using Update Commands Y=1 Ty entering a -1 at the colonA you are returned to Insiml Using Update while in the Install Program Chapter Contents Sysmca Rekuw5.3 ADD CommandDescxipUon Use this wmmand to change the system date and time Tabase, at the dot . prompt, enterPromph enters NAbfE InthevariousXxhibaVF’Systemdatabsetables TbADD,attheGmigumionl%4anld ADD and Delete Usethesew To add or deiete information YEK 2USING UpdateUpdate displays Resta Name of the table you choose. lie qsem ThenDisplays id Updax at the dot ., type in the first letter UPDATE,Abbrevhtlons, VaJldCommandsand Modifiers Bbles BUS Information Table COS TAB.LE Introduction Delete List COS Affect Por The&o 1UNDERSTANDING Class of Service COSPORTSTable..l Or affect the way calls are handled Which INFORMAllON Table to use for that day and time 2HOW the COS Table is UsedFQRT’STabk Mallboxes Attributes What Attributes Are Standard Mailbox Functh without COS AttrIbutes ThsnkpkJustamcmvt Example of Mallbox Function with COS AttrIbutes ICR ICR ICR ICR DidPKG Did STD ICR ‘-RDMSG Connect BKSXbStAmmand Fm In-First Out Automa~y 7able COS AtbibhaEbtAhmk dedicated to Network Protocol Call extension ha then play gree%ingif busy/RNA Receiving ArcMidbox For mailboxes Giving information only. It Prevents Be taken Extensionorckl~forassiWxeWithin five Use k~ conjunction with &tribute Without name recurded ‘Ex?t?nsim 316 does mt amwex For the systemadmin&ator~~~.~a~ute~y~~~~X~~~~~~en~~~rn Information To a Next call. lIis Is pxkarilyInto Se&e Grou T&VP SCRIP-ED Prompting This Sequential Greethgs PfompW4Company Greetings Attribute 27 should not be used with Attributes 11 Played again PBX than it would to c0nnfx.t Additional delay for tone recognitionPort is tied up as long as the caller is in queue Over Yes/No To the calledSend EXTENSION/MAILBOX to PBX Before Cawng Destination is AN IVR System lnteradive Voice Response Customeation Speak Message WAI-IING Prompt While WAl7lNG for Answer Enteredisp~asafirstdigit.Attheendofrecording,ifa~~isenteredIf the caller does nothing Refer to the Feume Descripti manual Customization Dynamic Call Blocking Call BlocJcing Assign to Port only Attribute 48 Refer to the F’ Des+Customization Record Special Purpose GREElING Customization MAY Specify a Personal Assistance Mailbox Enleryolumaihx Might say something like To @a to your wAttribute 57, PkasehungupandaW.cuand MAY Move Forward or Backward During Greeting MWNHang UP After GREE-ITNG, no Other Extension MAY be Dialed This Port is for Outcalls ONLY, no DlAL Tone Expected Measure PBX Tones Port requiresAccount Code/ Mailbox is an Aaxunt Code 4HOW to Configure the COS TableCOS for Ports/Trunks Attributes to a COS Cut Through on Ringing Attribute Examples of COS Applications Use of AttributesNames Attribute Attributes for information-only ma&x Xselimeapivafemessagratthetanc,dfhlMother Eamh Attributes on initial group maitbox Usethe Upax programto LBToneorallCOS Using Update For entire COS Table To list, or pressLkthg the COS Attributes Adding Attributes to a COS This command is used to add attributes to a COSINFORh%ATiON Tables are always listed in numeric Gmfiguration Mamrd Cstat TABL.E Manual For information on setting Up Personal Distribution ListsPersonal Cstat Table for one or all COS The. prompt is displayed by the Update programThere are no questions iu the lN!XYiLL program Pertaining to the Cstat Table. To Modify entries Understanding the Cstat Table Example of a Cstat Table PDL Index Value @Jay not use PDL so 103 150 200 3HOW the Cstat Table is Used for the PDL Index ValuePDL Index Value Cstat Table None entered as 0 1 2 Maximum From Update you can LET and Modify Using InstallUsing Update TU Whenthe CSTATTableis listedandtheIntxaMessagingoption Is not installed,thetablewill haveno entriesModifying entrles IIIthe CSTATTable Custom Prompt Table Toshiba W Sy-itena May List Modify CustomWJW Modify Custom MWN Prompts Custom Error Prompts1UNDERSTANDING the Custom Prompt Table ‘Thue Examples of Using Custom PromptsExample of a Custom Prompt Table Numbers Receive that greeting Usting 3HOW to Configure the Custom Prompt TableAttribute 57 assigned to its CO UST Uetom PROMPTTaM Slo Using Mstall Using Wdate Lc&lMvPcTyarm i3ekscw5.3 May gl Pertaining to the Daylightsavingtime TabIe Command Descrlptlon LiGti SAVINGTiME TableUPDATECommand OptiOnS Maximum Number of Entries Daylightsavingtime Table Understanding the Daylight Saving Time Table 2HOW the Daylight Saving Time Table is Used Time Delete 3HOW to Configure the Daylight Saving Time Table Distribution List Table Distribution List pilot number Distribution Network Mailbox . prompt is displayed by the Update programCommandDescription Update Command OptIons Understanding the Distribution List Table For Multiple-Cabinet and Multl-Location Network Systems 2HOW the Distribution List Table is UsedPilot Same way as a normal mailbox address. Multiple Three technicians Hold pagers for an emergency mail Extended Mallbox for Alternate OffsIte NumbersSuccession With no 3HOW to Configure Distribution Lists and Extended MailboxesHow to configure Distribution L&s De&bes Member mailboxes should be created with no extension number Using lNSTALL Usthg Distribution Lists and Extended Mallboxes Lists Associatedwithaspecifiimaibox Modifying Distrlbutlon Ust T&e Adding Mailboxes toDistribution Lkts and Extended System prompts for the mailbox to be deleted Where X is the List NumberRepeat this step to convert and Extended Mailbox back to a Delethg Distribution Lists or Extended Mallboxes DISlRI@UTlON LlsFlab+~~ Dtmfint Table Introduction Dtmpint Table Pertaining to the DThfPINT Table. Configure by usingUpdate program after the instahation is complete Format . prompt is displayed by the Update program Following is an example of a Dtmfint Table Understanding the Dtmfint Table Corresponding trunk group COS MlSC Refers to the Trunk Group Table configuration forThis field Lead or Trail Field Format SpecificationsLength RNA Call TypesVAR Misc Modifying System Parameter HOW to Configure the Dtmfint Table Listing values configured In the Dtmfint Table Using the Update Commands Element Normal syntax and rangeElement @ield Validation Normal Syntax Entries Syntax and range Firstdigit Table Introduction Firstdigit Table Networking for Each firs 11.2HOW the Firstdigit Table is Used Page Holiday Table INTRODUCTkON Use to assign dates to the Holiday Table Holiday Table Maximum Entries CommandDescriptionUse to list the Holiday Table Does not apply to the Holiday Table Example of a Holiday Table Understanding the Holiday Table 12.2HOW the Holiday Table is Used Modifying HOW to Configure the Holiday TableCommand Is used, the Toshiba VF’ System displays Confiou~ion Manual Information TAB-LE Introduction it Information Table Install Program Update Command Options Trunk Understanding Information Tables Msgwithaljtotransfer AN?-JOUNCECALLS to INT Index items Information la Defined by its COS and the Information Table 13.2HOW Information Tables are Used Mallbox HOW to Configure Information TablesPORT/TRUNK Information Table Indexes Usage To ConfigureIncomingCall Restriction- Call BlockingOptionalFeature To Conftgure HlAXlMUM Digits for Menu Examples To configure ConslderatlonsExample To ConfIgure Conslderatlons Call RESTRICTION, Call Blocking, for more information Line Was busy To Configure Mailboxes not defined in the User Table Usage To complete the calL Example To Configure ConsiderationsExample To Configure Considerations DetInttlon ‘Ike Alternate Hame does not arswz pleare wait for~nal First then Play Greeitng Call Blocking Number Mailbox Information Table IndexesIntercept Mailbox PREFDt Digits for Menu Examples To ConfIgure ConsiderationsAs q Maximum Digits for Menu Rings Arwthererkmionmunba,~ardialfO7ar.simc~-tiowthePRE Extension Digits TIB USE Alternate Transfer Codes Times to Retry on Busy20 maximum value Conslderatlons Divert Messages to Mailbox Offsite or pager Per-mailhoxhasisUsage Examples Activation PBX Considerations Set-up time to activate the pager Usage Examples To ConfigureUsage Example To Configure Co~der&jo~ Gives the ability to define Length of messages and greetings Maximum Number of Messages ‘X$whzgf-M call, nam isiuwmi&bkJ and connects Quick GREH-ING Activation A R N I N G EXCMlple Copying an Existing Information Table to a New Table Questions for Mailbox Information Table Entires Page Using Update 13-30cont7guraton Manual Example of a rnzdbox Information TabIe Modify SW-XfxxIl Delete Location Table Introduction Quick Reference Guide Location Table for MULTI-CABINET Networking List YODWYModifying an existhg location Confiauration Manual Descriptive name to identify each location on the network Location Table for Remote Networking Hassystem Sameloc Authlen List Idcation Table, then add the location to the Numbering Plan Cn c = cakdnumbern- last‘n’digitsofthecalled number Names Table Introduction Maximum Entries Names Understanding the Names Table HOW the Names Table is Used HOW to Configure the Names Table 15-4corviglJrationMrnua Modin Numbering Plan Table Introductiqn Numbering Pian Table How the Numbering Plan Table is Used Numbering Plan Table for MULTI-CABINET Networking Modim Addlng a cabinet to the network Page Page Page Ports Table Arswaingmode QuickIReference Guide Page Page Outcall Cos HOW to Configure the Ports Table II Using Update Using the System List Command Prefix Digits TAB.LE Introduction Quick Reference Guide Prefix Digits Table HOW to Configure the Prefix Digit Table Route Table Toshiba VP syslem¶ Fiebam5.3 My. lee1 Route Table Route Table for MULTI-CABINET Networking Using Update Delete How The Route Table Is Used Route Table for Remote Networking Wats Sprint Numbering PL4N Schedule Table Introduction Schedule Table Understanding the Schedule Table HOW the Schedule Tables are Used HOW to Configure the Schedule Table Configuration h4anual LET Mobify Modtfyhg a default Information Table number If a SCHEDUlE Table is in use, it cannot be deleted Slots Table INTRODUCT.ION SLdTS Table Quick Reference Guide S T Understanding the Slots TABLE’ JZxampleof a Slots Table Tine Card Slots Application Card Slot Tine Cards HOW the Slots Table is Used MX Mode Message Center Message-Taking only Integration Cards Default Tine Cards HOW to Configure the Slots Table Integration Cards Line Cards Integration Cards Reserving a Slot Listing a spedfic slot In the Slots Table Ljst AddIng a line card to the !iUXS Table Modim TheVP3CWVP300mnstberebtnrted for changes to take effect System Parameter Table Introduction Quick Reference Guide Manyresponsestoquestionsaskedd Understanding the System Parameter Table 22-2Configuration hlafud Page Configuration Mawd RangesWmlts HOW the System Parameter Table is Used Lall HOW to Configure the System Parameter Table Modtfying a system parameter Modifying number of ports Imstallationname System IDNU‘MBER PBX Type Description of System Parameters ToJMbaW zGyal-m l-i&Jaw 5.3 May. lrnl 22-I 0 configurationhtzmal This parameter cannot be modified Refer to the User Table chapter for details Maximum Message Length Minutes Did Number of Digits Expected from CO This parameter cannot be modiikd PBX Provides Stutter Dial Tone This is PBX dependent Reconnect After Account Code Digits ICR Option NET. USE Trunk Reconnect Codes NT OptionNET! Complete Transfer to Trunk NT Option Send Account Code to PBX DIGIT!3 ICR Option =-- 9 5 PBX Accepts Dtmf Digits on did Trunks Delay Before Turning on Dtmf REPORTlNG SecondsNET Remote Delay Before Dtmf Signaling NT Option Lamp MW-.-.ORT for Lamp Message Waiting BZ? OnIy mod@ this parameter if integrated with the PBX Send Dtmf a Tones for Forwarded Calls IL7 Used only with Teknekron PBX Names Directory Mailbox Mitel Channel Forward Extension Iv This parameter is used only for German language prompts Voice Sectors to Delete on Busy Detect Fixed Length for Dtmfint Dest Fields MAX Protocol 2 MSG Length Blocks Translation Table Introduction Translation Table Understanding the Translation Table HOW the Translation Table is Used Translate 4 into None HOW to Configure the Translation TablePage Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page