Toshiba VP 300S manual To Configure, Line Was busy

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13-0 Confiqmtion Manual

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6PRE EXTENSION Definition:

Usage:

Example:

To Configure:

Considerations:

DlGrrSi

When a caller dials a ma&~ that is not in the USER Table, these digits are inserted before the mailbox is called.

This is pknarily used for pIacing off site (extension on another PBX) or Tie line calls.

If an aces number is requirex$ it is inserted priL to send@g the digits entered by the caller.

Enter up to 12 digits, may include O-9, l , #, D for delay, and E for expectdialtone.

Used only when mailbox is not defined in the USER Table.

Depending upon the application, the COS for extensions to be called may require Attriiute 15 for blind transfer.

7 RINGS BEFORE NO ANSWER2

Definition:

Usage:

Example:

To Configure:

Conslderatlons:

Number of times to ring an extension before the Toshiba VP System returns and informs the caller the extension did not answer.

For reaching extensions without maiboxes called through thk Toshiba VP System. Usually for mailbox with no need for greetings and messaging: lobby, cafeteria, computer room.

If the extension does not answer, the Toshiba VP System returns to the caller and prompts: Eknsion XXX does not amwez Pleasedial another amsion nwnber, or diai ZOOfor assistance ” No message-taking is offered.

Enter the number of times to ring the extension before reconnecting to the caller. The range is 3 - 20.

Used only when mailbox is not defmed in the USER Table. Index is ignored if the port COS contains attribute 15 or 34.

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9 TIMES TO RETRY ON BUSY2

Definition:	Number of times the Toshiba VP System			retries a busy extension
	before returning to inform the		caller the	line	was busy:
Usage:	When callers are txying to reach an extension				that is often busy,
	retrying gives more	opportunity	for the call to be answered before
	giving the status to	the caller.

Example:

To Configure: Considerations:

Calling a pilot number of an ACD group where an agent may be available at any moment.

The range is 04.

Used only when mailbox is not defined in the USER Table.

As with all undefined extensions, no message-taking is offered.

2.

Port

index

used on

when caller

cntcn

valid

di@

not

defined in USER Tabk (valid first digit and correct

kngth).

If the mailtmx

is dcfmcd

in the

USER

Table,

I‘Kc ttsmsuunw

Tabk

for

that

COS

is used.

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