ZyXEL Communications HS100/HS100W manual Customer Support

HomeSafe User’s Guide

Customer Support

When you contact your customer support representative please have the following information ready:

Please have the following information ready when you contact customer support.

•Product model and serial number.

•Warranty Information.

•Date that you received your device.

•Brief description of the problem and the steps you took to solve it.

METHOD	SUPPORT E-MAIL		TELEPHONE1	WEB SITE	REGULAR MAIL
	SALES E-MAIL		FAX1	FTP SITE
LOCATION
WORLDWIDE	support@zyxel.com.tw	+886-3-578-3942		www.zyxel.com	ZyXEL Communications Corp.
				www.europe.zyxel.com	6 Innovation Road II
				ftp.zyxel.com	Science Park
					Hsinchu 300
	sales@zyxel.com.tw	+886-3-578-2439		ftp.europe.zyxel.com	Taiwan
NORTH	support@zyxel.com	+1-800-255-4101		www.us.zyxel.com	ZyXEL Communications Inc.
AMERICA		+1-714-632-0882			1130 N. Miller St.
					Anaheim
	sales@zyxel.com	+1-714-632-0858		ftp.us.zyxel.com
					CA 92806-2001
					U.S.A.
GERMANY	support@zyxel.de	+49-2405-6909-0		www.zyxel.de	ZyXEL Deutschland GmbH.
	sales@zyxel.de	+49-2405-6909-99			Adenauerstr. 20/A2 D-52146
					Wuerselen
					Germany
FRANCE	info@zyxel.fr	+33	(0)4 72 52 97 97	www.zyxel.fr	ZyXEL France
		+33	(0)4 72 52 19 20		1 rue des Vergers
					Bat. 1 / C
					69760 Limonest
					France
SPAIN	support@zyxel.es	+34	902 195 420	www.zyxel.es	ZyXEL Communications
	sales@zyxel.es	+34	913 005 345		Alejandro Villegas 33
					1º, 28043 Madrid
					Spain
DENMARK	support@zyxel.dk	+45	39 55 07 00	www.zyxel.dk	ZyXEL Communications A/S
	sales@zyxel.dk	+45	39 55 07 07		Columbusvej 5
					2860 Soeborg
					Denmark
NORWAY	support@zyxel.no	+47	22 80 61 80	www.zyxel.no	ZyXEL Communications A/S
	sales@zyxel.no	+47	22 80 61 81		Nils Hansens vei 13
					0667 Oslo
					Norway
SWEDEN	support@zyxel.se	+46	31 744 7700	www.zyxel.se	ZyXEL Communications A/S
	sales@zyxel.se	+46	31 744 7701		Sjöporten 4, 41764 Göteborg
					Sweden
FINLAND	support@zyxel.fi	+358-9-4780-8411		www.zyxel.fi	ZyXEL Communications Oy
	sales@zyxel.fi	+358-9-4780 8448			Malminkaari 10
					00700 Helsinki
					Finland

1“+” is the (prefix) number you enter to make an international telephone call.

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