Doc. No. 590-054-001 Rev. B
System
KV150A-R2 KV155A KV160A-R2 KV162A KV170RA
Customer Support Information
Welcome to the ServSwitch Family
THE SERVSWITCH FAMILY
continued on next page
SERVSWITCH MULTI
KV150A-R2 KV155A KV160A-R2 KV162RA KV170RA
KV1601C
KV1602C
FCC, IC, AND NOM STATEMENTS
FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA
RADIO-FREQUENCY INTERFERENCE STATEMENTS
SERVSWITCH MULTI
18. Servicio por personal calificado deberá ser provisto cuando
Contents
Chapter
Contents cont’d
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Chapter
Page
Overriding the Settings of a CPU-Interface Card’s DIP Switches
9.2.3.C Switch Alt. User Module
Administrator Setup
Chapter
Contents cont’d
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10.3.3.A What Is “Opening a Session”?
10.3.3.B How to Open a Session
TABLE OF CONTENTS
Common Problems
Appendix A Configuration Charts
Appendix B Problem Report
1. Specifications
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Resolution
Compliance
CHAPTER 1 Specifications
Indicators
Maximum Distance
User Controls
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Connectors on Cables
Temperature Tolerance
Cards and Modules
CHAPTER 1 Specifications
Power
Weight
Size
2. Introduction
2.1 Overview
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2.2 Features and Benefits
CHAPTER 2 Introduction
2.3 A Typical Application
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2.4 Limitations and Restrictions
CHAPTER 2 Introduction
2.5 Safety Precautions
2.6 The System and Its Components
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one into an MX whose Local Console you’re using
CHAPTER 2 Introduction
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PS/2 keyboard PS/2 mouse Serial mouse
CHAPTER 2 Introduction
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Figure 2-4. The ServSwitch Multi’s Interface Cards
Figure 2-5. PC type Server Cable KV2040-R2, 8 with audio, shown
Figure 2-6. PS/2 type User Cable KV2540, 10 with audio, shown
FAIL POWER SELECTED ON-LINE A B C D E F G H I J K L M N
CHAPTER 2 Introduction
Figure 2-7. The front panel of an EXP or SB
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Figure 2-8. The ServSwitch Multi’s Expansion Cards
Front of ServSwitch Multi
Receive Card Two HD26 female Rear of ServSwitch Multi CAT5 Expansion
Figure 2-11. Pinning and pairing of CAT5 Cards’ RJ-45 connectors
Pr 1 Pins 5 wht/blu & 4 blu/wht
Pr 2 Pins 1 wht/org & 2 org/wht
Pr 3 Pins 3 wht/grn & 6 grn/wht
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2.6.5 DESCRIPTION OF THE SERVSWITCH MULTI HUB AND ITS COMPONENTS
Figure 2-14. The front panel of a Hub
3. Installing User-Interface Cards, User Cables, and Console Devices
3.1 Connecting Local-Console Equipment to a Base Unit or MX
IMPORTANT NOTE
Figure 3-1. Local-console connections
3.2 Installing User-Interface Cards in a ServSwitch Multi
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Figure 3-2. Inserting a User-Interface Card in the Switch
Slots corresponding to lettered
available
channels all available
available
3.3 Connecting User Cables and Console Equipment to Your User Cards
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Table 3-1. Product codes for User Cables
KV2505 Cable will have
KV2515, KV2545, and KV2585 Cables will have
DB9 Female to Serial Mouse
3.3.1 FOR IBM STYLE KEYBOARD AND MOUSE
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KV2700 Cable will have
KV2710 and KV2740 Cables will have
HD15 Female to Multisync Monitor
3.3.3 FOR SUN MICROSYSTEMS STYLE KEYBOARD AND MOUSE
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KV16RS6-1 for RS/6000 HD15 M to 13W3 F
3.3.5 CONNECTING DUAL MONITORS UICD ONLY
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Figure 3-4. A Dual-Monitor ServSwitch Multi system
ServSwitch Multi with two CPU-Interface Cards, a
UICD, and a UUIC installed Sun computer with dual video output
4. Installing CPU-Interface Cards, Server Cables, and Computers
4.1 Setting the Jumpers to Configure the Video-Output Type
IMPORTANT NOTE
Figure 4-1. The CPU-Interface Card’s video jumpers
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Figure 4-2. The possible settings of the Card’s video jumpers
4.2 Setting the DIP Switch
Figure 4-3. The Autosensing CPU-Interface Card’s DIP switch
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4.2.2 SETTING THE KEYBOARD/MOUSE-INACTIVITY TIMEOUT
4.3 Installing CPU-Interface Cards in a ServSwitch Multi
recommended
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Figure 4-5. Inserting a CPU-Interface Card in the Switch
4.4 Connecting the Server Cables and Computer Equipment
Table 4-2. Product codes for Server Cables
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HD15 Male to VGA Video Port
6-Pin Mini-DIN Female to PS/2 Mouse Port yellow band
DB9 Female to Serial Mouse Port
KV2220, KV2225, and KV2230 Cables will have
KV2240, KV2260 and KV2280 Cables will have
DB15 Male to Mac Video Port
4-Pin Mini-DIN Male to ADB Port
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KV2320, KV2325, and KV2330 Cables will have
KV2340, KV2360 and KV2380 Cables will have
13W3 Male to Sun Video Port
KV16RS6-2 for RS/6000 HD15 F to 13W3 M
5. Installing Management and Serial Control Cards and
Associated Equipment
5.1 Overview of the Cards
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5.2 The Cards and Cables Illustrated
Figure 5-1. The Management Card top and Serial Control Card bottom
5.3 Installing the Cards
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5.4 Attaching Terminals to the Serial Control Card
RJ-45 female to
Pinned as
6. Planning and Installing an Expanded System Optional
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CHAPTER 6 Planning and Installing an Expanded System Optional
Figure 6-1. A two-unit ServSwitch Multi system
X M T
C P U
6.1 Placing the ServSwitch Multi
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Figure 6-2. A sample “star” configuration
Figure 6-3. A sample “daisychain.”
CHAPTER 6 Planning and Installing an Expanded System Optional
Figure 6-4. A hybrid expanded configuration
CPU = CPU-Interface Card KV2000C USR = User-Interface Card
KV2500C or KV2550C-R2 XMT = Expansion Transmit Card
6.2 Determining Where to Install Cards and Attach Equipment
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CHAPTER 6 Planning and Installing an Expanded System Optional
6.3 Configuring Your Expansion Cards
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Figure 6-7. The Transmit Cards’ DIP switch
CHAPTER 6 Planning and Installing an Expanded System Optional
Table 6-1. DIP-switch settings for unit addresses
“0” = OFF, “1” = ON
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6.3.2 SETTING THE DISTANCE JUMPERS ON THE TRANSMIT AND RECEIVE CARDS
Figure 6-8. Expansion-card orientation
CHAPTER 6 Planning and Installing an Expanded System Optional
Table 6-2. Jumper settings for Transmit Cards
Table 6-3. Jumper settings for the regular Receive Card KV1602C
Table 6-4. Jumper settings for the CAT5 Receive Card KV1604C
6.4 Installing Your Expansion Cards
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Figure 6-9. Inserting a regular left or CAT5 right Expansion Card
6.5 Installing Your Expansion Cables
6.6 Inspecting Your Expanded System
CHAPTER 6 Planning and Installing an Expanded System Optional
7. The ServSwitch Multi Hub
7.1 Overview
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CHAPTER 7 The ServSwitch Multi Hub
Figure 7-2. A fully loaded ServSwitch Multi Hub
7.2 Features and Benefits
7.3 Installing the Hub
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CHAPTER 7 The ServSwitch Multi Hub
PORT
PORT
PORT
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Figure 7-4. The Transmit Module’s possible DIP-switch settings
Figure 7-5. The port layout of the Transmit and Receive Modules
CHAPTER 7 The ServSwitch Multi Hub
PORT
PORT
PORT
7.4 The Functions of the Hub’s LEDs
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Chassis ID new ID ### old ID ### EDIT MODE
7.5 The Functions of the Hub’s LCD Panel and Pushbuttons
CHAPTER 7 The ServSwitch Multi Hub
Serial nnnnnnnnnn
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7.5.2 THE CONTRAST SCREEN
7.5.3 THE CHASSIS ID AND CHANGE ID SCREENS
CHAPTER 7 The ServSwitch Multi Hub
+5Vok +12Vok -5Vok -12Vok D5Vok ACok DCok lower power supply
7.5.4 THE INSTALLED MODULES AND MODULE DETAILS SCREENS
Slot in Use A B C D E F G H R T T Scan On
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7.5.6 THE SERIAL PORT AND EDIT MODE SCREENS
Serial Port*** Baud Rate57600 Data Bits8 ParityNo Stop1
Edit Mode*** Baud Rate57600 Data Bits8 ParityNo Stop1
7.6 Flash Upgrading
CHAPTER 7 The ServSwitch Multi Hub
Select Language English EDIT MODE
Language ENGLISH
7.7 Sample System Configurations
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Figure 7-8. A 16-user, 128-computer Multi system using one Hub
7.7.1 A 16 X 128 MATRIX
CHAPTER 7 The ServSwitch Multi Hub
Figure 7-9. A 16-user, 384-computer Multi system using one Hub
7.7.2 A 16 X 384 MATRIX
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Figure 7-10. A 32-user, 256-computer Multi system using four Hubs
7.7.3 A 32 X 256 MATRIX
8. Operation
CHAPTER 8 Operation
8.1 Basic Operation
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Table 8-1. Channel-LED states and what they mean
8.2 Keyboard Control
CHAPTER 8 Operation
8.3 Multiuser Operation
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Figure 8-1. Independent vs. shared access in a multiuser system
CHAPTER 8 Operation
8.4 Multiplatform Keyboard Mapping Character Translation
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text continues on page
CHAPTER 8 Operation
Table 8-2. Remapping of the 101/102-key PC keyboard
the selected Mac
1See Section
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Table 8-3. Remapping of the 104/105-key “Windows ready” PC keyboard
CHAPTER 8 Operation
Table 8-4. Remapping of the Mac keyboard
the selected PC
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Table 8-5. Remapping of the Sun keyboard
8.5 Audio and Serial Functions Audio Cables Only
CHAPTER 8 Operation
8.6 Channel Scanning
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8.7 Broadcast Mode
CHAPTER 8 Operation
8.8 Follow Mode
8.9 Swap Mode
8.10 Privacy Mode
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8.11 Command Forwarding
8.12 Choosing an Alternate Command-Mode Hotkey
CHAPTER 8 Operation
Press-and
8.13 Upgrading Card/Module Firmware Through Consoles’ Serial Ports
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1 Display chassis configuration 2 Download local to remote Flash ROM
CHAPTER 8 Operation
Q Quit Your choice
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not attempt to execute the new firmware code, but will continue using the old firmware until a successful transfer is made
Figure 8-2. The firmware-configuration display
CHAPTER 8 Operation
8.14 Overriding the Settings of a CPU-Interface Card’s DIP Switches
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8.15 Other Commands System Control and Maintenance
Command
CM RESETEnter
CM RESET AddrEnter
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Command
Function
CMSUN=nEnter
9. Using the On-Screen Display UICD Consoles Only
CHAPTER 9 Using the On-Screen Display UICD Consoles Only
9.1 Display Overview
9.2 The On-Screen Menus
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Figure 9-1. The Channel-List Menu
CHAPTER 9 Using the On-Screen Display UICD Consoles Only
Press This Key
Sequence
To Do This
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Figure 9-2. The User-Controls Menu
9.2.3.A Scanning
9.2.3.B Menu Activation
CHAPTER 9 Using the On-Screen Display UICD Consoles Only
9.2.3.C Switch Alt. User Module
9.2.3.D Control Alt. User Module
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Figure 9-3. The Command-Line-Entry Window
9.2.4 THE COMMAND-LINE-ENTRY WINDOW
CHAPTER 9 Using the On-Screen Display UICD Consoles Only
9.3.1.A Adding New Computer-Channel Configurations
1. Press Insert to add a channel
SERVSWITCH MULTI
To adjust the ID window visually, starting from the Channel-List Menu
9.3.1.B Editing Computer-Channel Configurations
9.3.1.C Deleting Computer-Channel Configurations
CHAPTER 9 Using the On-Screen Display UICD Consoles Only
Table 9-2. Administrator options available at the Channel-List Menu
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9.3.2.A Administrator Setup
9.3.2.B Adding New User Profiles
9.3.2.C Editing User Profiles
CHAPTER 9 Using the On-Screen Display UICD Consoles Only
9.3.2.E Setting Users’ Access Privileges
Table 9-3. Administrator options available at the User-List Menu
9.4 Administrator Controls Administrator Only
SERVSWITCH MULTI
Figure 9-4. The Administrator-Controls Menu
9.4.3.A Chassis Number
CHAPTER 9 Using the On-Screen Display UICD Consoles Only
9.4.3.B Command Key Sequence
9.4.3.D Remote Commands
9.4.3.G Follow/Swap Feature Status
9.5 Using the On-Screen Display with a Non-Multisync Monitor
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10. Using Management and Serial Control Cards
CHAPTER 10 Using Management and Serial Control Cards
10.1 Addressing Terminals on the Serial Control Card
Figure 10-1. Port addresses on a Serial Control Card
10.2 Getting Started The Options Screen
SERVSWITCH MULTI
ALT-M
ALT-O
10.3 The Main On-Screen Menus
CHAPTER 10 Using Management and Serial Control Cards
10.3.1.A Functions
Press This Key
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10.3.2 THE ADMINISTRATOR-CONTROLS MENU
10.3.1.B Searching the Channel List
10.3.1.C Crossloading the Channel List
CHAPTER 10 Using Management and Serial Control Cards
10.3.3.A What Is “Opening a Session”?
10.3.3.B How to Open a Session
Figure 10-2. Session information displayed
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10.3.3.D How to Close a Session
CTRL-B to page up CTRL-F to page down
K or - to move up one line J or + to move down one line
10.4 Using the System Management Tools
CHAPTER 10 Using Management and Serial Control Cards
5 Reboot Computer This option is not supported at this time
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Figure 10-3. The configuration display
10.4.1 DISPLAY CHASSIS CONFIGURATION
CHAPTER 10 Using Management and Serial Control Cards
10.4.2 DISPLAY FLASH ROM STATUS
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If the main menu serial-port function is enabled you can check this by selecting option 10, you can use option 3 to transfer firmware from the local Management Card to any other ServSwitch Multi Card in your system that you can transmit to. When you select this option, the local Management Card checks the firmware programs it has loaded in its memory, then displays descriptions of them on screen see the last paragraph on the previous page for what each column means
CHAPTER 10 Using Management and Serial Control Cards
Once you provide this information, you’ll be prompted to
SERVSWITCH MULTI
Search for connected chassis First chassis number Last chassis number
Searching...done Chassis units found
Current date is Fri Enter new date mm-dd-yy Current time is 102626a
CHAPTER 10 Using Management and Serial Control Cards
Transfer security log Configure serial port
Press SPACE to change, ENTER to accept Baud rate Data bits Stop bits
Parity None Flow Control Xon/Xoff
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Press the spacebar to toggle the setting. This line appears
10.5 Using the Security Monitor
CHAPTER 10 Using Management and Serial Control Cards
Figure 10-4. The Security Monitoring screen
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Figure 10-5. The Active Users List
Figure 10-6. The Alert Message Window
Active User List
CHAPTER 10 Using Management and Serial Control Cards
Figure 10-7. The Log Window
Log Window
11. Troubleshooting
11.1 Common Problems
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CHAPTER 11 Troubleshooting
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11.1.7 VIDEO BLANKS OUT UNEXPECTEDLY
11.1.8 THE ON-SCREEN DISPLAY DOESN’T APPEAR
11.1.9 AN RS/6000 KEYBOARD IS NOT RESPONDING
CHAPTER 11 Troubleshooting
11.1.11 A MOUSE DOESN’T WORK
11.1.12 A SERIAL DEVICE DOESN’T WORK
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11.1.13 A PAIR OF SPEAKERS/HEADPHONES DON’T WORK
11.1.14 A MICROPHONE DOESN’T WORK
11.2 Calling Black Box
11.3 Shipping and Packaging
CHAPTER 11 Troubleshooting
Appendix A Configuration Charts
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Channel N local
Channel M option
APPENDIX A Configuration Charts
ServSwitch Multi System Configuration
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Switch
APPENDIX A Configuration Charts
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APPENDIX A Configuration Charts
Switch
Settings
Jumper
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Attached
APPENDIX A Configuration Charts
Chart A-6 Configuration of a Receive Module in a ServSwitch Multi Hub
Appendix B Problem Report
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Appendix C DIP-Switch Settings and Their Numeric Equivalents
APPENDIX C DIP-Switch Settings and Their Numeric Equivalents
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0* 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 2 0 0 0 0 0 0 1 3 0 0 0 0 0 0 1
Appendix D Cables
APPENDIX D Cables
D.1 CPU Server Cables
D.2 User Cables
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D.3 Adapters
APPENDIX D Cables
Appendix E Making Nonstandard Serial Connections
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Appendix F Rackmounting the Base Unit or EXP
APPENDIX F Rackmounting the Base Unit or EXP
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