VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S

Windows XP:

1 Click StartControl PanelPrinters and Other HardwareScanners and Cameras.

2 If your scanner is listed, Windows recognizes the scanner.

Windows Vista:

1 Click Start Control PanelHardware and SoundScanners and Cameras. 2 If the scanner is listed, Windows recognizes the scanner.

R E I N S T A L L T H E S C A N N E R D R I V E R See the scanner documentation for instructions.

Sound Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

E L I M I N A T E P O S S I B L E I N T E R F E R E N C E Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

R E I N S T A L L T H E S O U N D D R I V E R See "Drivers" on page 141.

R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista™ Operating Systems" on page 143.

Troubleshooting

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Dell NX046 manual Sound Problems, 119