VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S —
Windows XP:
1 Click Start→ Control Panel→ Printers and Other Hardware→ Scanners and Cameras.
2 If your scanner is listed, Windows recognizes the scanner.
Windows Vista:
1 Click Start → Control Panel→ Hardware and Sound→ Scanners and Cameras. 2 If the scanner is listed, Windows recognizes the scanner.
R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for instructions.
Sound Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or
TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.
R E I N S T A L L T H E S O U N D D R I V E R — See "Drivers" on page 141.
R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista™ Operating Systems" on page 143.
Troubleshooting