
7 | Clearing Forgotten Passwords | 101 |
| Clearing CMOS Settings | 103 |
| Flashing the BIOS | 103 |
8 | Cleaning Your Computer | 105 |
| Computer, Keyboard, and Monitor | 105 |
| Floppy Drive | 105 |
| CDs and DVDs | 105 |
9Troubleshooting . . . . . . . . . . . . . . . . . . . 107
Solving Problems . . . . . . . . . . . . . . . . . . . . 107
Battery Problems . . . . . . . . . . . . . . . . . . 107
Drive Problems . . . . . . . . . . . . . . . . . . . 107
E-Mail and Internet Problems . . . . . . . . . . . 109
Error Messages . . . . . . . . . . . . . . . . . . 110
IEEE 1394 Device Problems . . . . . . . . . . . . . 111 Keyboard Problems . . . . . . . . . . . . . . . . . 112 Lockups and Software Problems . . . . . . . . . . 112 Memory Problems . . . . . . . . . . . . . . . . . 114
Mouse Problems . . . . . . . . . . . . . . . . . . 115
Network Problems . . . . . . . . . . . . . . . . . 116
Power Problems . . . . . . . . . . . . . . . . . . 116
Printer Problems . . . . . . . . . . . . . . . . . . 117 Scanner Problems . . . . . . . . . . . . . . . . . 118
Sound Problems . . . . . . . . . . . . . . . . . . 119
10 Troubleshooting Tools . . . . . . . . . . . . . . 121
Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 121
6
Contents