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Troubleshooting Tools

Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front. The lights can be "off" or green. When the computer starts normally, the lights flash. If the computer malfunctions, the pattern of the lights and also that of the power button help to identify the problem. These lights also indicate sleep states.

Diagnostic Light Codes Before POST

Diagnostic Lights

Power

Problem Description Suggested Resolution

 

Light

 

off

The computer is in a

 

normal off condition

 

or in Windows

 

Hibernation mode.

Press the power button to turn the computer on.

If the computer does not turn on, ensure that the front-panel power light is on. If the power light is off, ensure that the computer is connected to a working electrical outlet and then press the power button.

If the problem is still not resolved, contact Dell for technical assistance (see "Contacting Dell" on page 295).

Troubleshooting Tools

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Dell NX046 manual Diagnostic Light Codes Before Post, 121, Diagnostic Lights Power