Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

 

 

 

If the first memory

 

 

 

module tested is

 

 

 

defective, repeat the

 

 

 

process with the

 

 

 

remaining modules to

 

 

 

ensure that the remaining

 

 

 

modules are not defective.

 

 

8

When the defective

 

 

 

memory module is

 

 

 

identified, contact Dell

 

 

 

for a replacement (see

 

 

 

"Contacting Dell" on

 

 

 

page 295).

 

 

 

 

System board failure has

Contact Dell for technical

 

occurred.

assistance (see "Contacting

 

 

Dell" on page 295).

 

 

 

 

Memory modules are detected,

• Ensure that no special

 

but a memory configuration or

 

memory module/memory

 

compatibility error exists.

 

connector placement

 

 

 

requirements exist (see

 

 

 

"Memory" on page 187).

 

 

• Verify that the memory

 

 

 

modules that you are

 

 

 

installing are compatible

 

 

 

with your computer (see

 

 

 

"Memory" on page 187).

 

 

• Reinstall the memory

 

 

 

modules and restart the

 

 

 

computer.

 

 

• If the problem persists,

 

 

 

contact Dell (see

 

 

 

"Contacting Dell" on

 

 

 

page 295).

 

 

 

 

Routine system activity

Watch your monitor for on-

 

preceding video initialization.

screen messages.

Troubleshooting Tools

127

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Image 127
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