Troubleshooting Switch Components | Juniper Networks EX4200, EX3200

Part 6

Troubleshooting Switch Components

■Troubleshooting Switch Components on page 191

Troubleshooting Switch Components ■ 189

Image 215

Juniper Networks EX4200, EX3200 manual Troubleshooting Switch Components

Contents

Juniper Networks, Inc Year 2000 Notice Iii Page Page Page Table of Contents Viii Table of Contents Part Planning for Switch Installation Chapter Planning Power Requirements Chapter Connecting the Switch 141 Part Removing Switch Components Part Returning Hardware Part Switch and Component MaintenancePart Troubleshooting Switch Components Xii Table of Contents Part Safety Information Part Compliance Information Chapter Power and Electrical Safety Information 235Page List of Figures List of Figures Xvi List of Figures Chapter Connecting the Switch Chapter Performing Initial Configuration Page List of Tables List of Tables Xx List of Tables Chapter Site Preparation List of EX Series Guides for Junos Release How to Use This GuideHow to Use This Guide About This Topic Collection Xxii List of EX Series Guides for Junos Release Software Topic Collections Downloading Software Documentation Symbols Key Root@# set system domain-name Stub default-metric metric Broadcast multicastXxiv Documentation Symbols Key Edit Documentation Feedback Documentation FeedbackRequesting Technical Support Self-Help Online Tools and Resources Xxvi Requesting Technical Support Opening a Case with Jtac Switch and Components Overview and Specifications Switch and Components Overview and SpecificationsPage EX3200 and EX4200 Switches Hardware Overview EX3200 and EX4200 Switches OverviewEX3200 and EX4200 Switches Hardware Overview EX3200 and EX4200 Switch Types EX4200 Switches EX3200 Switches Uplink Modules Power over Ethernet PoE PortsEX3200 and EX4200 Switches Overview EX3200 Switch Models EX3200 Switch ModelsEX4200 Switch Models Description Value Front Panel of an EX3200 Switch Front Panel of an EX3200 Switch Rear Panel of an EX3200 Switch Rear Panel of an EX3200 Switch Front Panel of an EX4200 Switch Front Panel of an EX4200 Switch Rear Panel of an EX4200 Switch Rear Panel of an EX4200 Switch EX4200 Switch Rear Panel Component Descriptions LCD Panel in EX3200 and EX4200 SwitchesLCD Panel in EX3200 and EX4200 Switches LCD Panel Modes Idle LCD Panel MenusComponent Descriptions Menu Description Menu Field-Replaceable Units in EX3200 and EX4200 SwitchesField-Replaceable Units in EX3200 and EX4200 Switches Chassis Status LEDs in EX3200 Switches Chassis Status LEDs in EX3200 Switches LED Label Color State and Description Chassis Status LEDs in EX4200 SwitchesChassis Status LEDs in EX4200 Switches Chassis Status LEDs in an EX4200 Switch Network Port LEDs in EX3200 and EX4200 Switches Network Port LEDs in EX3200 and EX4200 Switches LEDs on the Uplink Module Ports on the SFP+ Uplink Module Color State and Description LED LED POE LCD Indicator State and DescriptionLED ADM LED DPX Management Port LEDs in EX3200 and EX4200 Switches Management Port LEDs in EX3200 and EX4200 Switches On page 25 describes the Link/Activity LED Power Supply in EX3200 and EX4200 Switches Power Supply in EX3200 and EX4200 Switches 320 W AC Power Supply in EX3200 and EX4200 Switches Minimum Power Requirements for an EX3200 Switch DC OK AC Power Supply LEDs in EX3200 and EX4200 SwitchesAC Power Supply LEDs in EX3200 and EX4200 Switches AC OK LED a DC Power Supply LEDs in EX3200 and EX4200 SwitchesDC Power Supply LEDs in EX3200 and EX4200 Switches LED Label Color Cooling System and Airflow in an EX3200 Switch Cooling System and Airflow in an EX3200 Switch Cooling System and Airflow in an EX4200 Switch Cooling System and Airflow in an EX4200 Switch Uplink Modules in EX3200 and EX4200 Switches Uplink Modules in EX3200 and EX4200 Switches SFP Uplink Module SFP Uplink Module On page 35 shows the SFP+ uplink module SFP+ Uplink Module XFP Uplink Module XFP Uplink Module Page USB Port Specifications for an EX Series Switch Component SpecificationsUSB Port Specifications for an EX Series Switch Pin Signal Description TRP4 Component Specifications Pin Signal Description Optical Interface Support in EX3200 and EX4200 Switches Optical Interface Support in EX3200 and EX4200 Switches EX-SFP-1GE-T Ethernet Standard Specifications Fddi OM1 OM2 EX-SFP-1GE-SXMMF SMF EX-SFP-1GE-LX EX-SFP-GE10KT13R14 EX-SFP-GE10KT14R13 EX-SFP-GE10KT13R15 EX-SFP-GE10KT15R13 EX-SFP-GE40KT13R15 EX-SFP-GE40KT15R13 EX-SFP-1GE-LX40K EX-SFP-1GE-LH FDDI/OM1 EX-SFP-1FE-FX EX-SFP-1FE-LX Switches EX-SFP-FE20KT13R15 EX-SFP-FE20KT15R13 100Base-LX40K Model Number EX-SFP-1FE-LH Fddi OM1 OM2 OM3 EX-SFP-10GE-SR FDDI/OM1 OM2 OM3 EX-SFP-10GE-LRM EX-SFP-10GE-LR EX-XFP-10GE-SR EX-XFP-10GE-LR EX-XFP-10GE-ER EX-XFP-10GE-ZR Pin Number Pin Name Sgmiirxn XAUI1RX2NSRX28N SRX26N XAUI0TX1N CpuuplinkmdcCpuuplinkmdio Uplnkpwrok XAUI0TX3P XAUI0TX0NXAUI0TX1P XAUI0TX2N XAUI0RX1N STX28PSTX26P Sgmiitxp XAUI1RX3P XAUI0RX1PXAUI0RX3P XAUI1RX1P I10 P1TXN1 P1TXP0P1TXN0 P1TXP1 P2TXN3 P2TXP2P2TXN2 P2TXP3 P2RXN1 P2RXP0P2RXN0 P2RXP1Page Planning for Switch Installation Planning for Switch InstallationPage Item or Task Site Preparation Checklist for EX3200 and EX4200 SwitchesSite Preparation Checklist for EX3200 and EX4200 Switches Site Preparation Wall Item or Task For More Information Performed By Date Site Preparation General Site Guidelines for EX Series SwitchesSite Electrical Wiring Guidelines for EX Series Switches General Site Guidelines for EX Series Switches Site Electrical Wiring Guidelines for EX Series Switches Site Wiring Factor Guidelines Description Tolerance EX Series Switch Environmental TolerancesPage Rack Requirement Guidelines Rack Requirements for EX3200 and EX4200 SwitchesRack Requirements for EX3200 and EX4200 Switches Mounting and Clearance Requirements Rack Requirements and Specifications for the Switch Cabinet Requirement Guidelines Cabinet Requirements for EX3200 and EX4200 SwitchesCabinet Requirements for EX3200 and EX4200 Switches Mounting and Clearance Requirements Route and dress all cables to minimize the blockage Mounting and Clearance Requirements Airflow Through the EX3200 Switch Chassis Mounting and Clearance Requirements Page Network Cable Specifications for EX3200 and EX4200 Switches Cable SpecificationsNetwork Cable Specifications for EX3200 and EX4200 Switches Page Power Specifications for EX3200 and EX4200 Switches Planning Power RequirementsPower Specifications for EX3200 and EX4200 Switches Specification AC Power Cord Specifications for EX3200 and EX4200 Switches AC Power Cord Specifications for EX3200 and EX4200 SwitchesCountry/Region Electrical Specifications Plug Standards CEE 7 Planning Power RequirementsPage Planning the Virtual Chassis Planning the Virtual Chassis Planning the Virtual Chassis Planning the Virtual Chassis Page Planning the Virtual Chassis Page Planning the Virtual Chassis Page Related Topics Page Installing and Connecting the Switch and Switch Components Installing and Connecting the Switch and Switch ComponentsPage Installing and Connecting an EX3200 or EX4200 Switch Installing the SwitchInstalling and Connecting an EX3200 or EX4200 Switch Unpacking an EX3200 or EX4200 Switch Unpacking an EX3200 or EX4200 Switch Component Quantity Installing the Switch Mounting an EX3200 or EX4200 Switch Mounting an EX3200 or EX4200 Switch Installing the Switch Attaching Rubber Feet to an EX3200 or EX4200 Switch Chassis Attaching the Mounting Bracket Along the Front of the Switch Mounting the Switch on Two Posts in a Rack Installing the Switch Attaching the Front Bracket to the Side-Rail Bracket Attaching the Side-Rail Bracket to the Switch Chassis Sliding the Rear Brackets to the Rear of a Four-Post Rack Mounting an EX3200 or EX4200 Switch on a Wall Mounting an EX3200 or EX4200 Switch on a Wall Rear panel Mounting an EX3200 or EX4200 Switch on a Wall Page Installing Switch Components Installing a Power Supply in an EX3200 or EX4200 Switch Installing a Power Supply in an EX3200 or EX4200 Switch Installing Switch Components Installing a Power Supply in an EX3200 or EX4200 Switch Installing a Fan Tray in an EX3200 or EX4200 Switch Installing a Fan Tray in an EX3200 or EX4200 Switch Installing an Uplink Module in an EX3200 or EX4200 Switch Installing an Uplink Module in an EX3200 or EX4200 Switch Installing an Uplink Module in an EX3200 or EX4200 Switch Installing an Uplink Module in an EX3200 or EX4200 Switch Installing a Transceiver in an EX Series Switch Installing a Transceiver in an EX Series Switch Connecting a Virtual Chassis Cable to an EX4200 Switch Connecting a Virtual Chassis Cable to an EX4200 Switch Connecting a Virtual Chassis Cable to an EX4200 Switch Installing Switch Components Page Connecting Earth Ground to an EX Series Switch Connecting the SwitchConnecting Earth Ground to an EX Series Switch Connecting Earth Ground to an EX2200 or EX3200 Switch Connecting Earth Ground to an EX2200 or EX3200 SwitchConnecting Earth Ground to an EX4200 Switch Connecting Earth Ground to an EX4200 Switch Connecting the Switch Connecting Earth Ground to an EX8208 Switch Connecting Earth Ground to an EX8208 Switch Connecting Earth Ground to an EX8216 Switch Connecting Earth Ground to an EX8216 Switch Connecting AC Power to an EX3200 or EX4200 Switch Connecting AC Power to an EX3200 or EX4200 Switch Connecting the Switch Connecting DC Power to an EX3200 or EX4200 Switch Connecting DC Power to an EX3200 or EX4200 Switch Connecting the Switch Connecting DC Power to an EX3200 or EX4200 Switch Connecting the Switch Ethernet Cable Connector Connecting an EX Series Switch to a Management Console Connecting an EX Series Switch to a Management Console Console server Connecting an EX Series Switch to a Modem Connecting an EX Series Switch to a ModemSetting the Serial Console Speed for the Switch Configuring the Modem Configuring the Modem Connecting the Modem to the Console Port Connecting the Modem to the Console PortPort Settings Value Ethernet Cable Connector Connecting a Fiber-Optic Cable to an EX Series Switch Connecting a Fiber-Optic Cable to an EX Series Switch Connecting a Fiber-Optic Cable to an EX Series Switch Connecting and Configuring an EX Series Switch CLI Procedure Performing Initial Configuration Connecting and Configuring an EX Series Switch CLI Procedure Performing Initial Configuration LCD Panel in an EX3200, EX4200, or EX8200 Switch In-band Management-Use Vlan default for management Enabling the Maintenance Menu Disabling the Maintenance Menu Configuring a Custom Display Message Configuring a Custom Display Message Setting the Mode on an SFP+ Uplink Module CLI Procedure Setting the Mode on an SFP+ Uplink Module CLI Procedure Removing Switch Components Removing Switch ComponentsPage Chapter Removing a Power Supply from an EX3200 or EX4200 Switch Removing a Power Supply from an EX3200 or EX4200 Switch Removing a Power Supply from an EX3200 or EX4200 Switch Removing a Fan Tray from an EX3200 or EX4200 Switch Removing a Fan Tray from an EX3200 or EX4200 Switch Removing an Uplink Module from an EX3200 or EX4200 Switch Removing an Uplink Module from an EX3200 or EX4200 Switch Removing an Uplink Module from an EX3200 or EX4200 Switch Removing a Transceiver from an EX Series Switch Removing a Transceiver from an EX Series Switch Removing a Transceiver from an EX Series Switch Disconnecting a Fiber-Optic Cable from an EX Series Switch Disconnecting a Fiber-Optic Cable from an EX Series Switch Disconnecting a Virtual Chassis Cable from an EX4200 Switch Disconnecting a Virtual Chassis Cable from an EX4200 Switch Virtual Chassis Cable Connector in an EX4200 Switch Remove, Repair, and Reinstall the Same Switch Removing Switch Components Page Switch and Component Maintenance Switch and Component MaintenancePage Maintaining Fiber-Optic Cables in EX Series Switches Routine MaintenanceMaintaining Fiber-Optic Cables in EX Series Switches Maintaining Fiber-Optic Cables in EX Series Switches Troubleshooting Switch Components Troubleshooting Switch ComponentsPage Chapter Virtual Chassis port VCP connection does not work Troubleshooting Switch Components Page Returning Hardware Returning HardwarePage Returning the Switch or Switch Components Show chassis hardware Listing the Switch and Components Details with the CLI Returning the Switch or Switch Components Location of the Serial Number ID Label on an EX3200 SwitchPage Packing an EX3200 or EX4200 Switch for Shipping Packing an EX3200 or EX4200 Switch or Component for Shipping Packing EX3200 or EX4200 Switch Components for Shipping Packing EX3200 or EX4200 Switch Components for Shipping Returning the Switch or Switch Components Page Safety Information Safety InformationPage General Safety Information Definitions of Safety Warning Levels for EX Series Switches Definitions of Safety Warning Levels for EX Series SwitchesPage Fire Safety Requirements for EX Series Switches Fire Safety Requirements for EX Series Switches Qualified Personnel Warning for EX Series Switches Qualified Personnel Warning for EX Series SwitchesGeneral Safety Information Page Radiation and Laser Warnings General Laser Safety Guidelines Class 1 LED Product Warning Class 1 Laser Product Warning Radiation and Laser Warnings Laser Beam WarningPage Radiation and Laser Warnings Page Installation Instructions Warning for EX Series Switches Installation and Maintenance Safety InformationInstallation Instructions Warning for EX Series Switches Chassis Lifting Guidelines for EX3200 and EX4200 Switches Chassis Lifting Guidelines for EX3200 and EX4200 Switches Ramp Warning for EX Series Switches Ramp Warning for EX Series SwitchesInstallation and Maintenance Safety Information Page Installation and Maintenance Safety Information Page Wall-Mounting Warning for EX3200 and EX4200 Switches Wall-Mounting Warning for EX3200 and EX4200 Switches Grounded Equipment Warning for EX Series Switches Grounded Equipment Warning for EX Series Switches Battery Handling Warning Jewelry Removal Warning Installation and Maintenance Safety Information Lightning Activity Warning Operating Temperature Warning Product Disposal Warning Installation and Maintenance Safety Information Page Power and Electrical Safety Information Page Place a Component into an Antistatic Bag Power and Electrical Safety Information AC Power Electrical Safety Guidelines for EX Series Switches AC Power Disconnection Warning for EX Series Switches AC Power Disconnection Warning for EX Series SwitchesPage DC Power Electrical Safety Guidelines for EX Series Switches DC Power Disconnection Warning for EX Series Switches DC Power Disconnection Warning for EX Series Switches Power and Electrical Safety Information Page DC Power Wiring Sequence Warning for EX Series Switches DC Power Wiring Sequence Warning for EX Series Switches DC Power Wiring Terminations Warning for EX Series Switches DC Power Wiring Terminations Warning for EX Series Switches TN Power Warning for EX Series Switches TN Power Warning for EX Series SwitchesPage Power and Electrical Safety Information Page Compliance Information Compliance InformationPage Agency Approvals for EX Series Switches Agency Approvals for EX Series Switches Canada United States FCC Part 15 Statement European CommunityJapan Non-Regulatory Environmental Standards Compliance Information