About This Topic Collection
Documentation Feedback
We encourage you to provide feedback, comments, and suggestions so that we can improve the documentation. Send
■Document URL or title
■Page number if applicable
■Software version
■Your name and company
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical Assistance Center (JTAC). If you are a customer with an active
■JTAC
■Product
http://www.juniper.net/support/warranty/ .
■JTAC hours of
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
■Find CSC offerings: http://www.juniper.net/customers/support/
■Search for known bugs: http://www2.juniper.net/kb/
■Find product documentation: http://www.juniper.net/techpubs/
■Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/
■Download the latest versions of software and review release notes: http://www.juniper.net/customers/csc/software/
■Search technical bulletins for relevant hardware and software notifications: https://www.juniper.net/alerts/
■Join and participate in the Juniper Networks Community Forum: http://www.juniper.net/company/communities/
■Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/