218 Call Park
Accessing telephone Class of Service
Parked call type FRE FR1 FR2
DID Trunk denied denied denied
TIE trunk allowed allowed denied
Advice of Charge for EuroISDN
When a set parks a call charged with Advice of Charge, the calling party
continues to be charged until the call is answered by another set.
Attendant Blocking of Directory Number
It is not possible to park an Attendant Blocking of DN call. If a Call Park call
recalls to a blocked DN, the recall is treated as if the DN is in a ringing state.
Attendant Break-In
The attendant cannot break in to a parked call.
Automatic Call Distribution
Calls parked by Automatic Call Distribution (ACD) agents are recalled to the
ACD DN queue and presented to any available agent.
Automatic Redial
When an Automatic Redial (ARDL) call is not accepted by the calling party,
the Call Park (PRK) key is ignored.
Attendant Consoles
The Call Park access code and the Park DN are displayed on the M2250
attendant console for parked call recalls.
Autodial
Speed Call
Autodial and Speed Calls can be programmed to park calls or access
parked calls.
Automatic Timed Reminders
A Call Park recall to an attendant appears on the Recall Incoming Call
Indicator.
Busy Lamp Field
A Busy Lamp Field can be equipped to display the status of System Park
DNs.
Nortel Communication Server 1000
Features and Services Fundamentals — Book 2 of 6 (C)
NN43001-106 02.04 Standard
Release 5.5 9 May 2008
Copyright © 1994–2008, Nortel Networks
.