When a Message Is Displayed | Ricoh Type 480 guide

Troubleshooting

When a Message Is Displayed

When an Error Message Appears on the Control Panel

Note

❒If an error message that is not included in this section appears, turn off the main power switch of the machine, and then turn it on again. If the message still appears, note the content of the message and the error number (if dis- played), and contact your service representative. For information about how to turn off the main power switch, see General Settings Guide.

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	Message	Causes and solutions

	Authentication has failed.	The entered login user name or login
		password is incorrect. Check the
		login user name and login password.
		The machine is unable to authenti-
		cate. Consult an administrator.

	Authentication with the destination	• Check that the user name and
	has failed. Check settings. To check	password are correct.
	the current status, press [Scanned	Note
	Files Status].	Note
	Files Status].	❒ A password of 64 or more
		❒ A password of 64 or more
		characters may not be recog-
		nized.
		• Check that the ID and password
		for the destination folder are cor-
		rect.

	Cannot cancel sending certain file(s).	Only files in waiting can be canceled.
	To confirm the result, check [Scanned	Files with a delivery status of suc-
	Files Status].	cessful or other result cannot be can-
		celed.

	Cannot find the specified path. Please	Check whether the computer name
	check the settings.	and the folder name for the destina-
		tion are correct.

	Cannot log in with the entered user	Make settings correctly for the user
	name or password.	name and password for authentica-
		tion.

	Cannot send scanned data. Exceeded	For details about the maximum
	max. number of files. Unable to cap-	number of files that can be stored,
	ture files.	see p.114 “Store”. Reduce the
		number of stored files for transmis-
		sion or delete unnecessary stored
		files.

	Captured file exceeded max. number of	For details about the maximum
	pages per file. Cannot send the	number of pages per file that can be
	scanned data.	stored, see p.114 “Store”. Reduce the
		number of pages in the file, and then
		resend it.

Image 94

Ricoh Type 480 appendix When a Message Is Displayed, When an Error Message Appears on the Control Panel

Contents

Scanner Option Type Page Security Reference General Settings GuideManuals for This Machine Copy Reference Manuals for DeskTopBinder Lite Other manuals Table of Contents Displaying the List of Stored Files Specifying Scan SettingsStoring Files Managing Stored Files 105 SettingsSpecifications 115 Placing Originals 109 Software Supplied on CD-ROM 110Page Symbols How to Read This ManualNames of Major Options Page Control Panel Clear/Stop key Start key Network Scanner Mail Scan to Folder FTP server Storing Files StoreThis machine Client computer Network Delivery Scanner Delivery server Network Twain Scanner Quick Install Installing SoftwareTwain Driver Click Twain Driver DeskTopBinderClick DeskTopBinder Lite Press Enter for Login User Name User AuthenticationLogin Using the Control Panel Press Enter for Login Password Press Yes PanelPress User Tools / Counter Press Logout PressUser Tools / Counter Programming E-mail Addresses and Folders Specifying How to Start Scanning Getting Started Sending Scan Files by E-mail Preparation for Sending by E-mail Registration No Mail ScreenManual Input Sending Scan Files by E-mail Press Switch Destination ListPress E-mail Selecting a destination from the list Using a registration number to select a destinationPress Registration No Press Manual Input Manual entry of an e-mail addressSearching for a destination Destination list Press Search by Dest. Name Press Search Ldap Press Select Server Searching for a destination in the Ldap serverPress OK Select a destination Press Exit Select the Ldap server Exclude Words The names Select a destination Press Exit Press Attached File Press File Type Checking selected destinationsSelecting a sender from the list Press Attached File Press File Name Select the sender Using a registration number to specify a sender nameSearching for a sender Return Receipt are displayed To use Return Receipt you must Press User Dest. NamePress Subject / Message Press Attach Subject Selecting a message from the listManual entry of a message Press Subject / Message Press E-mail Message Simultaneous Storage and Sending by E-mail Specify the destination Specify the sender and a subject Press Store File Press OK Place originals Checking the E-mail Results Items that can be checked Sending Scan Files by Scan to Folder Preparation for Sending by Scan to Folder Scan to Folder icon Scan to Folder ScreenEnter Destination Preparation for Sending by Scan to Folder Sending Scan Files by Scan to Folder Press Switch Destination List Press E-mailSpecify the destination folder Select the destination folder Using a registration number to select a destination folderSelecting a destination folder from the list To select more destination fold- ers, repeat step a Enter the path for the folder Enter the password Press OKPress Enter Destination Enter the user name Press FTP Specifying a folder in the FTP serverEnter a server name Enter the password Search by Folder Name Searching for a destination folder in the destination listSelect the client computer that has the destination folder Enter part of the destination folder name Press OK Select a destination folder Press Exit Search by Dest. Name and Search by Folder NameEnter a file name Simultaneous Storage and Sending by Scan to Folder Checking the Scan to Folder Results Storing Files Storing Files Press Store File Press Store Only Storage ProcedureMake the settings for storing scan files Press OK Specify file information Press User Name Specifying file informationSelect the user name Press Password Specifying a passwordSpecifying a file name Display the list of stored files Displaying the List of Stored FilesPress Select Stored File Press Manage / Delete File Keys for searching for files Viewing the ListKeys for changing file information Manage / Delete File Searching for FilesSearching by user name Send Files, press Search by File Name Searching by file nameOn the screen with the list of stored Select a file Checking Stored Files from a Client Computer Viewing a list of stored files using DeskTopBinderTo select multiple files, repeat step B Viewing a list of stored files using Web Image Monitor Changing File Information Managing Stored FilesDeleting Files Press Delete File Press Change User Name Changing the user nameChanging the file name Press Change File Name Changing the password Press Change Password Storing Files Delivering Scan Files Preparation for Delivering Network delivery scanner icon Switch Destination List/SearchNetwork Delivery Scanner Screen Attach Senders Name Return Re- ceipt Attach Subject Press Switch Destination List Press Delivery Server Delivery ProcedureDelivering Scan Files To select more destinations, re- peat step a Searching for a destinationTo select more destinations, re- peat step B Search by Comment Manual entry of a destinationPress Search Address Book Press Search by Dest. Name Enter the destination Enter part of the destination Name Specify the sender sender of the file if necessary Searching for a sender Simultaneous Storage Delivery Press the subject Urgent Press Store File Checking the Status of Delivery Press UPrev. or TNext to Delivering Scan Files Using the Network Twain Scanner Function Preparation for Using the Network Twain Scanner Scanning Originals Editing and printing scan files Using the Network Twain Scanner Function Press Scan Settings Specifying Scan SettingsResolution Scan Type Edit Scan SizeAuto Detect Reference Specifying the Output Tray for the Original Specifying the Orientation and Output Tray of the OriginalOrientation selection Select Original Orientation or Origi- nal Exit For a Network Twain Scanner Open the Scanner Properties dia- log box Make sure Next Original Wait is not selected Scanning Multiple Pages into a Single FilePlace the originals When a Time Limit Is Not Specified for Additional Originals Select Next Original Wait To scan additional originals, load them After all originals are scanned Press the # key Press m Register ProgramsRegistering a Program Press the program number you want to register Press the number of the program you want to recall Recalling a ProgramPress B Recall Press Register Changing the Program Name Press Change Name When the Delivery Function Does Not Work When Scanning Is Not Performed as ExpectedIf Your Machine Does Not Operate As You Want Twain Driver Cannot Be Started When Stored Files Cannot Be AccessedNetwork Cannot Be Browsed When Sending a Scan File Stored Files Cannot Be Edited Operations are not possible when messages appear List...Please When a Message Is Displayed When an Error Message Appears on the Control Panel Connection with Ldap server has Exceeded max. number of alphanumeric Memory is full. Cannot scan. Selected files contain files that Specified group contains some When an Error Message Appears on the Client Computer Another user is already logged Mode Troubleshooting Scanner Features Scan Settings Send Settings Destination List SettingsAdministrator Tools Adjusting Scanner Features Change the setting Default Scan Settings SettingsScan Settings Next Original Wait at Off Selecting a custom size Change Initial ModePress Custom Size on the Scan Size Setting screen Enter the original size with the number keys Automatically Detecting the Vertical Measurement Length Press Auto Detect Destination List Settings Send Settings Print & Delete Scanner Journal File Type PriorityCompression Black & White Print Scanner Journal Menu Protect Administrator ToolsMail Information Language Store File Priority 104 Relationship between Resolution and original size Appendix 106 107 When Using as a Network Twain Scanner Placing Originals Deg File storage folder Software Supplied on CD-ROMTable of files System requirements Software installed with DeskTopBinder Transmission Specifications for Transmission/Store/Delivery FunctionsMail Scan to Folder Simultaneous Transmission Network delivery scanner function Specifications Index 117 118 Means Power ON. c means Stand by EN USA B765-8707