
Troubleshooting
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| Message | Causes and solutions |
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| Selected file is currently in use. | You cannot delete a file whose status |
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| Cannot delete it. | is “Waiting...” or that is being edited |
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| with DeskTopBinder. Delete the file |
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| after canceling delivery or complet- |
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| ing editing. |
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| Selected files contain file(s) that | You have tried to delete files without |
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| the user does not have access privi- | the authority to do so. The files can |
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| leges to. Please note that only the | be deleted by the file administrator. |
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| files with access privileges will be | To delete a file which you are not au- |
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| thorized to delete, contact the file ad- | |
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| deleted. | |
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| ministrator. | |
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| Sender's name is not selected. Please | A sender's name should be specified |
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| specify sender's name. | before sending |
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| after specifying the sender's name. |
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| Sending the data has failed. The data | A network error has occurred and a |
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| will be resent later. | file was not sent correctly. Wait until |
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| sending is retried automatically after |
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| the preset interval. If sending fails |
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| again, consult the network adminis- |
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| trator. |
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| Sending the data has failed. To con- | While a file was being sent, a net- |
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| firm the result, check [Scanned Files | work error occurred and the file |
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| Status]. | could not be sent correctly. Try the |
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| operation once more. |
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| If the message is still shown, the net- |
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| work may be crowded. Consult the |
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| network administrator. |
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| If multiple files were sent, use the | |
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| Scanned Files Status screen to check |
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| for which file the problem occurred. |
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| See p.30 “Checking the |
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| sults”, p.42 “Checking the Scan to |
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| Folder Results”, or p.67 “Checking |
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| the Status of Delivery”. |
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| The destination list has been updated. | A specified destination or sender's |
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| Specified destination(s) or sender's | name was cleared when the destina- |
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| name has been cleared. | tion list in the delivery server was |
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| updated. Specify the destination or |
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| sender's name again. |
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| The | Make sure the |
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| rect. Please | rect, and then enter it again. |
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| The entered path is not correct. | Confirm the destination computer |
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| Please | and the path, and then enter it again. |
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