Introduction
Whether providing warranty repair service or any of the other services listed below, Tektronix service technicians are well equipped to service the AWG2005. Tektronix technicians train on Tektronix products; they have access to the latest information on improvements to the AWG2005 as well as the latest new options.
Wrrnty Repir Service
Tektronix warrants this product for one year from date of purchase. (The warranty appears on the back of the title page in this manual.) Tektronix technicians provide warranty service at most Tektronix service locations worldwide. The Tektronix product catalog lists all service locations world/ wide.
Repir or Clibrtion Service
The following services can be purchased to tailor repair and/or calibration of the AWG2005 to fit your requirements.
Atdepot Service0 Tektronix offers several standard/priced adjustment (calibration) and repair services:
A single repair and/or adjustment
Calibrations using equipment and procedures that meet the traceability standards specific to the local area
Annual maintenance agreements that provide for either calibration and repair or calibration only of the AWG2005
Of these services, the annual maintenance agreement offers a particularly cost/effective approach to service for many owners of the AWG2005.
Self Service
Tektronix supports repair to the module level by providing Module Exchange.
odule Exchnge0 This service reduces down/time for repair by allow/ ing you to exchange most modules for remanufactured ones. Tektronix ships an updated and tested exchange module from the Beaverton, Oregon service center, typically within 24 hours. Each module comes with a 90/day service warranty.
For ore Informtion0 Contact your local Tektronix service center or sales engineer for more information on any of the repair or adjustment services just described.
xx | Introduction |