Allied Telesis AT-WA7501, AT-WA7500 manual 249

		AT-WA7500 and AT-WA7501 Installation and User’s Guide
Table 71. General Troubleshooting (Continued)
Problem/Question		Possible Solution/Answer
The end device cannot	ˆ	From the Maintenance menu, choose
connect to the network.		AP Connections and verify that the
		MAC address of your end device
		appears on your PC screen. If it does
		not appear, your end device is not
		communicating with the access point.
		Check your radio configuration
		settings.
	ˆ	Verify that the access point is not
		filtering out the type of traffic you are
		trying to pass through it.
The end device cannot	Verify that the end device and the access
synch to the access point.	point have the same SSID (network
	name) and security.
The end devices are	The switches in your network may not
unable to roam from one	support backward learning. Use data link
access point to another.	tunneling to force all wireless traffic
	through a fixed point so that roaming is
	transparent to the bridges or switches.
	The end devices must have IP addresses
	from the root IP subnet.
	For help, see “About Ethernet Bridging/
	Data Link Tunneling” on page 134.
The end devices are	Set the Unicast Flood Mode to
unable to roam between a	Hierarchical. For help, see “Configuring
MobileLAN access product	Global Flooding” on page 162.
and 011X devices.
You cannot originate an IP	1.	Verify that the IP Router (Gateway)
tunnel to an access point		address is correct.
on a remote IP subnet.	2.	Verify that the access points on the
		ends of the tunnel have the same LAN
		ID.
	3.	On the root access point verify that the
		IP address of the access point at the
		endpoint of the IP tunnel appears in
		the IP Addresses list.

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