Allied Telesis AT-WA7500, AT-WA7501 manual Recovering a Failed Access Point

Chapter 8: Managing, Troubleshooting, and Upgrading Access Points

Table 75. General Security Troubleshooting (Continued)

Problem/Question		Possible Solution/Answer
You are implementing	ˆ	Verify that the root access point is running software
802.1x security and you		release 1.72 or later.
cannot get an end device	ˆ	Verify that the RADIUS server IP address is correct.
to authenticate with a
		Re-enter the RADIUS server secret key in both the
RADIUS server.
		access point and the RADIUS server.
	ˆ Verify that the IAPP secret key is the same in all
		access points.
	ˆ Verify that the access point that the end device is
		communicating with has the 802.1x Authentication
		field set to authenticate the radio that is in the end
		device.
	ˆ Verify that your end device is configured properly
		for 802.1x security. For help, see the end device
		user’s manual.

Recovering a

Failed Access

Point

Note

Do not use this procedure to upgrade your access point software. For help, see “Upgrading the Access Points” on page 261.

You should never need to use this procedure. However, if your access point is not functioning, you may need to download an entirely new file system. If the access point loses all its files except the boot ROM code, you cannot ping the access point, you cannot establish a telnet session to the access point, and the LEDs display this pattern.

Table 76. LED Pattern of a Failed Access Point

(Wireless #1 and #2 blink in unison.)

Only Boot ROM code is available on access point. Load new files.

LED On LED Off LED Flashing

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