Report Creation Wizard

Defining selection criteria

Define selection criteria to determine the entities to include in a report. The following options are available when you define a Report Creation Wizard report in Historical Reporting:

Define the selection criteria.

Schedule to print the report.

Schedule to send the report to a file.

Save the report.

Run the report immediately.

You define the selection criteria for Report Creation Wizard reports differently than you do for user-defined reports.

Prerequisites

Import a Report Creation Wizard report to Historical Reporting. See Importing a report to Historical Reporting (page 140).

Log on to Historical Reporting.

Procedure steps

Step Action

1In the left pane, click the server under which the Report Creation Wizard report is stored.

2Navigate to the Report Creation Wizard report.

3In the Report Properties window, click Selection Criteria.

The Selection Criteria heading expands. The fields of each selected Report Creation Wizard table appear in the fields list.

4From the fields list, select a field.

The table name and the field data type appear in the criteria list.

5From the criteria list, select one of the following values:

Is equal to: If you select Is equal to, you can filter the selected field based on only one element. You can base the filter on a field from the tables that you include on the report, including fields that you did not select on the report.

Is greater than

Is less than

Not equal to

Between

In: If you select In, you can filter the selected field based on multiple elements. You can base the filter on a field from the tables that you include on the report, including fields that you did not select on the report.

NN44400-710 Contact Center Performance Management

12 November 2010 145

Page 145
Image 145
Avaya NN44400-710 manual Defining selection criteria, Report Properties window, click Selection Criteria