Avaya NN44400-710 manual Changing the fill color of a summary chart

Real-time report customization

Prerequisites

•Log on to Real-Time Reporting. See Logging on to Real-Time Reporting (page 23).

Procedure steps

Step Action

1In the left pane, under the server that contains the display to customize, navigate to the display.

2In the right pane, on the Properties tab, in the Color settings area, choose the color settings to appear in the real-time display grids.

3Click Submit to save your changes.

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Changing the fill color of a summary chart

You can specify whether to view the performance summary charts in color or in black and white. If you select black and white, the system represents the summary statistics in varying shades of gray with distinct patterns for each type of data. If you select color, the system assigns a different color to represent each type of data.

Prerequisites

•Log on to Real-Time Reporting. See Logging on to Real-Time Reporting (page 23).

Procedure steps

Step Action

1In the left pane, under the server that contains the display to customize, navigate to the display.

2In the right pane, on the Properties tab, from the Site summary fill and Network summary fill lists, select whether to see the charts in color or in a black and white pattern.

3Click Submit to save your changes.

The option that you choose becomes the default color for all site summary and network summary charts. However, when you view a chart, you can change the fill color instantly by clicking Color/Pattern at the bottom of the chart panel.

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62 NN44400-710 Contact Center Performance Management 12 November 2010