Avaya NN44400-710 manual Moving the chart contents within the window, Rotating a summary chart

Real-time report customization

Prerequisites

•Customize the columns in private displays only. If you choose a public display, you must first copy it and save it in your Private Tabular Displays folder before you can customize the columns. See Making a public copy of a graphical display (page 40).

Procedure steps

Step Action

1In the left pane, under the server that contains the display to customize, navigate to the private display.

2In the right pane, click the Columns tab.

3From the sample table, click the statistic to delete from the real-time display.

4Click Delete.

5Click Submit to save your changes.

--End--

Moving the chart contents within the window

You can move the summary chart contents within the window frame to concentrate on specific areas of the chart.

Prerequisites

•Log on to Real-time reporting. See Logging on to Real-Time Reporting (page 23).

Procedure steps

Step Action

1While viewing the chart, press Shift.

2While pressing Shift, hold down both mouse buttons.

3On the chart, move your mouse to drag the contents to the desired position.

4Release Shift and the mouse buttons.

5To restore the chart to the original state, press R on your keyboard.

--End--

Rotating a summary chart

Rotate a summary chart to view the complete content.

66 NN44400-710 Contact Center Performance Management 12 November 2010