Avaya NN44400-710 manual Making a public copy of a graphical display

Graphical displays

Procedure steps

Step Action

1In the left pane, click the Private Graphical Displays folder.

Attention: When you delete a graphical display, you cannot restore it. Instead, you must create a new graphical display.

2In the list of displays, click the graphical display to delete.

3In the right pane, click Remove Display.

4In the message box that appears asking you to confirm your choice, click OK.

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Making a public copy of a graphical display

Make a public copy of a billboard or chart or time line graphical display; then, after you customize the display, you can save it in your Private Graphical Displays folder. You can share the display with other users by making a public copy of it. You can make public copies of all types of graphical displays except agent maps. You can copy only the display to the Public Graphical Displays folder on the currently selected server; you cannot copy graphical displays across all servers on the network to which you have access (unlike real-time tabular displays).

After you make a public copy of a private display, only the administrator (logged on as webadmin) can delete the display. To modify the display, you or another user must first make a private copy. For details about creating public collections and billboard collection displays, see Creating a public collection or public billboard collection (page 53).

Prerequisites

•Log on to Real-Time Reporting. See Logging on to Real-Time Reporting (page 23).

Procedure steps

Step Action

1In the left pane, under the server containing the display to copy, click the Private Graphical Displays folder.

2In the list of displays, select the chart or billboard or time line display to copy.

3At the bottom of the right pane, type the name of the display to appear in the Public Tabular Displays folder.

You can only use alphanumeric characters in the display name; do not use special characters. If you type the same name as an existing copied display, you overwrite this display.

40 NN44400-710 Contact Center Performance Management 12 November 2010