Avaya NN44400-710 manual Printing a real-time display, Deleting a private display

Real-time Reporting

Printing a real-time display

If you require a hard copy, you can print a real-time display.

Procedure steps

Step Action

1Log on to Real-Time Reporting.

2In the left pane, click the server on which the real-time display is stored.

3Navigate to the real-time display.

4Click Print.

5In the Print dialog box, from the Printer Name list, select the desired printer.

6Click OK.

--End--

Deleting a private display

Delete private tabular and graphical displays.

After you delete a display, you cannot recover it.

Prerequisites

•At least one private display must exist

Procedure steps

Step Action

1Log on to the Real-Time Reporting component.

2In the left pane, click the server that contains the private display to delete.

3Click the Private Tabular Displays folder to delete a private tabular display.

OR

Click the Private Graphical Displays folder to delete a private graphical display.

4In the selected folder, click the private display to delete.

5In the right pane, click Remove Private Display to delete a private tabular display.

OR

Click Remove Display to delete a private graphical display.

6In the confirmation dialog box, click OK. The system permanently deletes the display.

--End--

28 NN44400-710 Contact Center Performance Management 12 November 2010