Avaya NN44400-710 manual Linking subreport Timestamp fields

Expert reports

10In the Timestamp box, type Timestamp (ensure you type a capital T or the report does not run).

11Select the Report Data Range option.

12Click Next.

13Click Finish.

		--End--
Variable definitions
	Variable	Value
	<SharedFolder>	The folder name in which you save the report
		templates
	<ReportTemplate>	The required report template

Linking subreport Timestamp fields

To import user-created reports that contain subreports, you must link the Timestamp fields in the subreports to the container report.

The position of the linked subreport on the container report is important to ensure that all subreports run for each of the Timestamps on the container report. To ensure that each Timestamp in the container report is passed into the subreports, all linked subreports appear in the details area of the container report.

Prerequisites

•Use a Historical report.

•View a container report.

Attention: Subreports generate reports for each Timestamp field, rather than for a time interval passed to the main report.

Procedure steps

Step Action

1In the container report, choose Edit, Subreport Links.

2Select the first subreport from the list.

3In the Available Fields box, select the container report Timestamp field used to import the report.

4Select the right arrow button (>) to move the Timestamp to the Field(s) to link to list.

NN44400-710 Contact Center Performance Management 12 November 2010 111