Report Creation Wizard

Prerequisites

Open an existing Report Creation Wizard report in Report Creation Wizard.

Ensure that you are familiar with the Report Layout Window.

Procedure steps

Step Action

1In the Report Layout window, select the section header to suppress. The selected header appears in a color different from the others.

2Select the Section Properties tab.

3On the Section Properties page, select the Suppress check box. The section header color changes to light grey.

4Click Save.

--End--

Adding a field to or removing a field from a report

In the Fields tab, add fields or remove fields to modify a report.

Prerequisites

Open an existing Report Creation Wizard report in Report Creation Wizard.

Ensure that you are familiar with the Report Layout Window.

Procedure steps

Step Action

1In the Report Layout window, select the section header to which to add a field.

2Click the Fields tab.

3On the Fields page, select the field.

4To add the field, click Add.

If you add a field to the Details section of the report, Report Creation Wizard adds a corresponding text heading to the Page Header section of the report. If you move that field, the heading also moves so that it remains horizontally aligned with the field.

5To remove the field, click Remove.

Attention: If you remove a field from the Field Selection page, the field is removed only from the Details section, not from any other section.

6Click Save.

--End--

150 NN44400-710 Contact Center Performance Management

12 November 2010

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Avaya NN44400-710 manual Adding a field to or removing a field from a report, Select the Section Properties tab