Main
Dell PowerVault TL2000 Tape Library and TL4000 Tape Library
Users Guide
Page
Dell PowerVault TL2000 Tape Library and TL4000 Tape Library
Users Guide
Page
Read this First
Minimum Firmware Levels for Common Library Features
Contacting Dell
iv
Contents
Read this First . . . . . . . . . . . . iii
Chapter 6. Using Ultrium Media . . . . 6-1
Determining the Number of Logical Libraries . . . 3-1
Preface . . . . . . . . . . . . . .xv
Chapter 7. Troubleshooting . . . . . 7-1
vi
Chapter 8. Error Codes . . . . . . . 8-1 Chapter 9. Service Procedures . . . . 9-1
Chapter 10. Check, Adjust, Remove, and Replace . . . . . . . . . . . 10-1
Appendix A. SCSI Element Types and Addresses . . . . . . . . . . . . . A-1
Figures
viii
Tables
x
Safety and Environmental Notices
Danger Notice
Caution Notice
Laser Safety and Compliance
Class I Laser Product
xii
Performing the Safety Inspection Procedure
Rack Safety
Safety and Environmental Notices xiii
DANGER
xiv
Preface
Related Publications
xvi
Chapter 1. Product Description
Figure 1-1. Front panel of a 2U library
a77ug173
Front Panel
31 2 3
1-2
a77ug172
Figure 1-2. Front panel of a 4U library
1 2 33
45 6 7
Rear Panel
1-4
a77ug100
Figure 1-5. Rear panel of a 2U library with a full height dual port SAS drive
a77ug135
Chapter 1. Product Description 1-5
Internal View of Library
Bar Code Reader
1-6
Encryption
Chapter 1. Product Description 1-7
Supported Internet Protocols
1-8
SNMP Messaging
Maximum Library Storage Capacity and Data Transfer Rate
v 24 data cartridges v Native: 19.2 TB v Compressed: 38.4 TB (2:1 compression)
Ultrium Tape Drives
Speed Matching
a77ug008
1-10
Figure 1-8. Library drive sled with ESD springs [1] (SAS sled shown)
Channel Calibration
Power Management
Chapter 1. Product Description 1-11
Height
Media
Library Specifications
Operation Specifications
Ultrium 4 drive(s)
1-12
Ultrium 3 drive(s)
2U Library 4U Library Maximum storage capacity
Product Environment
Chapter 1. Product Description 1-13
Supported Device Drivers
1-14
Chapter 2. User Interfaces
Operator Control Panel
Operator Control Panel Philosophy
Power-ON Display
Figure 2-1. Power-ON Screens
2-2
a77ug187
Accessor Drive 1 2
Input Modes
Selecting Predefined Values
Toggling Values
2-4
Entering Numerical Values
Power ON/OFF
Web User Interface
Login
Chapter 2. User Interfaces 2-5
System Status
a77ug070
2-6
Figure 2-4. 4U library System Status screen
a77ug080
Web User Interface Help Pages
Logging out of the Web User Interface
2-8
Chapter 3. Installation Planning
Before installing your library, take time to review the following information.
Determining the Number of Logical Libraries
You can partition the library into as many logical libraries as there are drives in the library.
Basic Guidelines
Using Multiple Logical Libraries for Library Sharing
3-2
Using Multiple Control Paths
Using Multiple Control Paths for Path Failover
Library Partitioning and Element Addressing
Chapter 3. Installation Planning 3-3
Partitioning of 2U Libraries
Partitioning of 4U Libraries
Mixing of Drives
Configuration of a 2 Partition System
3-4
Figure 3-3. Configuration of a Three Partition System
Configuration of a 3 Partition System
Figure 3-1. Configuration of a One Partition System
Configuration of a 4 Partition System
Chapter 3. Installation Planning 3-5
Figure 3-5. Examples of SCSI Element Addressing
258
a77ug164
Logical Unit Number (LUN) Scanning
3-6
Host Interfaces
SCSI Interface
Physical Characteristics of the SCSI Interface
Chapter 3. Installation Planning 3-7
Type of Interconnection
Type of Drive Ultra 160 SCSI Bus LVD Ultrium 3 1 drive at 2:1 compression
Using Multiple SCSI Buses
SAS Interface
Fibre Channel Interface
Cables and Speeds
Chapter 3. Installation Planning 3-9
Using Zoning to Isolate Devices and Enhance Security
Sharing on a Storage Area Network
3-10
Chapter 4. Installation and Configuration
Installing Your Library
Using the Library Configuration Form
Choosing a Location
Choose a location that meets the following criteria:
Unpacking the Library
Figure 4-1. Removing the plastic protective sheets from the library
4-2
Verifying the Shipment
a77ug194
Installing the Library Foot Pads (for Desktop Installation ONLY)
a77ug085
Figure 4-2. Installing foot pads on the bottom of the library enclosure
Removing and Storing the Shipping Lock
4-4
) that is securing the lock (
2. Store the lock (
a77ug018
Chapter 4. Installation and Configuration 4-5
Figure 4-4. Removing the Shipping lock and label
a77ug195
Rackmounting the Library (for Rack Installation ONLY)
Figure 4-5. Library shipping lock and label storage location on rear panel of library
4-6
To install your library in a rack, perform the following steps.
Chapter 4. Installation and Configuration 4-7
Figure 4-6. Rack Kit Mounting hardware
a77ug208
1 Two EIA units for round hole and square hole installation
4-8
a77ug133
Figure 4-8. Rear view of a rack showing the narrow part of the rail
3 Wide Gaps within the EIA unit 2 4 Narrow Gaps between EIA units
1 2
4. Using the Torx wrench included in your shipment, remove the screws (
a77ug196
Chapter 4. Installation and Configuration 4-9
Figure 4-11. 2U library rack anchors and mounting brackets
a77ug189
4-10
a77ug177
Figure 4-13. Sliding the 4U library into the rack
a77ug174
).
Figure 4-14. Securing the 2U library to the rack
a77ug175
Chapter 4. Installation and Configuration 4-11
Figure 4-15. Securing the 4U library to the rack
Connecting the Host Interface Cable
4-12
a77ug101
Connecting a Power Cord
Chapter 4. Installation and Configuration 4-13
Figure 4-17. Removing the protective label from the power receptacle
a77ug197
2. Plug one end of the power cord (
Configuring Your Library
4-14
Choosing Your Configuration Method
Using Factory Defaults as Your Configuration
Configuring Your Library using the Web User Interface
Entering Network Settings using the Operator Control Panel
4-16
Logging on to the Web User Interface
Chapter 4. Installation and Configuration 4-17
Figure 4-18. Log in screen on the Web User Interface
Verifying/Updating Firmware
a77ug070
Choosing General Library Settings
4-18
a77ug066
Chapter 4. Installation and Configuration 4-19
Figure 4-19. The 2U library Configure Library: General screen
Choosing the Number of Logical Libraries for Your Library
4-20
a77ug094
Figure 4-20. Example: The 4U library Configure Library: General screen
a77ug098
Entering Path Failover Feature Activation Key
Setting Up Encryption
Figure 4-21. The 4U library Configure Library: Logical Libraries page
Figure 4-22. The Configure Library: Path Failover Feature Activation screen
a77ug118
4-22
a77ug199
Figure 4-25. Configure Library: Encryption Activation screen
Figure 4-24. Feature Activation Key screen
a77ug192
Choosing Drive(s) Interface Identification/Settings
1. Click Drives in the left navigation pane.
a77ug095
Entering Library Network Settings
4-24
Figure 4-28. Warning screen
a77ug074
Figure 4-27. Configure Library: Network page
Chapter 4. Installation and Configuration 4-25
Entering User Access Information using the Web User Interface
4-26
Figure 4-29. The Configure Library: User Access screen
Entering Date and Time using the Web User Interface
1. Click Date & Time in the left navigation pane.
Configuring Logs and Traces using the Web User Interface
Entering Event Notification Information using the Web User Interface
Figure 4-30. The Configure Library: Date and Time screen
a77ug071
Running Key Path Diagnostic for Testing Encryption Configuration
4-28
Restoring Factory Default Settings using the Web User Interface
Logging out of the Web User Interface
a77ug065
Preparing the Host
Verifying the Connection
Cartridge Magazines
Figure 4-34. 2U library right magazine
4-30
a77ug180
2U Library Cartridge Magazines
2U Library I/O Station
Chapter 4. Installation and Configuration 4-31
Figure 4-36. 4U library left magazines
a77ug184
4U Library Cartridge Magazines
4U Library I/O Station
a77ug183
4-32
Figure 4-38. 4U library I/O Station in the lower left magazine
Figure 4-37. 4U library right magazines
Populating the Library with Data Cartridges
Chapter 4. Installation and Configuration 4-33
a77ug185
Figure 4-39. Finger Holes on back side of 4U library I/O Station
Inserting the Cleaning Cartridge
4-34
Chapter 4. Installation and Configuration 4-35
4-36
Chapter 5. Operations
5-2
Page
5-4
Page
5-6
Page
5-8
Operator Control Panel Navigation
Chapter 5. Operations 5-9
Figure 5-2. 4U Library Control Keys
a77ug176
a77ug179
Operator Control Panel Menu Tree
5-10
Monitor Menu
Monitor: Library
This menu item displays current library information and settings.
5-12
Monitor: Drive
Chapter 5. Operations
This menu item displays drive information and settings.
5-14
Figure 5-5. Monitor: Drive menu
Monitor: Inventory
Chapter 5. Operations
Figure 5-6. Example of a 4U Monitor: Inventory menu
This menu item displays the current library inventory of a 4U library.
Monitor
Control Menu
5-16
Control: Open I/O Station
Use this menu item to open the I/O Station.
Magazines > Lower Left Idle Rand
Control: Move Cartridges
Use this menu item to move cartridges in the library.
Chapter 5. Operations
Figure 5-10. Control: Magazine menu
a77ug053
Configure Menu
Configure: Logical Libraries
Use this menu item to select the number of logical libraries.
Re-Inventory
Logical Libraries Number of Logical Libraries 12
Chapter 5. Operations
Figure 5-12. Configure: Logical Libraries menu
34
a77ug116
Configure: Library
5-20
Chapter 5. Operations
Configure: Drive
Figure 5-14. Configure: Drive menu
5-22
Drive Interface Control Path
Drive
Configure: Network
Chapter 5. Operations
Figure 5-15. Configure: Network menu
Ethernet
IPAddress
Configure: Set Access PIN
5-24
Configure: Restore Defaults
SetAccess PIN
Figure 5-16. Configure: Set Access PIN menu
Configure: Set Date and Time
Use this menu item to set the current date and time in your library.
Configure: Path Failover
5-26
Figure 5-19. Configure: Path Failover
Service Menu
Service: Library Verify
Set Date andTime
a77ug046
Figure 5-18. Configure: Set Date and Time menu
Service: Run Tests
Chapter 5. Operations
Figure 5-21. Service: Run Tests menu
a77ug048
Service: Service (Drives)
5-28
DriveTests
Figure 5-22. Service: Service menu
Drive Power
Clean Drive
Web User Interface Menus
The following menus are available on the Web User Interface.
Display Contrast
Figure 5-23. Service: Display Contrast menu
a77ug170
Monitor Library Menu
5-30
Monitor Library: Library Identity
X X Bootcode Firmware Revision
Monitor Library: Drive Identity
78A8156
Chapter 5. Operations
Figure 5-25. The 4U library Monitor Library: Library Identity page
78A8157
5-32
X X X X X X Data Compression
X X X X X X Interface Type
X X Worldwide ID
This is the Fibre Channel - Arbitrated Loop ID of the drive.
Monitor Library: Library Status
a77ug132
Chapter 5. Operations
X
X X Cartridge in Transport
Monitor Library: Drive Status
5-34
X X X X X X Cartridge in Drive
X X X X X X Drive Error Code
X X X X X X Cooling Fan Active
X X Topology This is the type of connection to the host. N-Port ID
X X FC-AL Loop ID
This is the Fibre Channel - Arbitrated Loop ID of the drive.
X X Hashed SAS Address
X X Encryption Status
5-36
a77ug093
Figure 5-28. The 4U library Monitor Library: Drive Status page
Monitor Library: Inventory
Chapter 5. Operations
Drive Inventory
Drive Status Label Source 1Empty -------------
Magazine Inventory
9 10 11 4
5 67 IO-Station 1
Configure Library Menu
a77ug099
5-38
Figure 5-30. The 4U library Monitor Library: Inventory page
Configure Library: General
X X Bar Code Label Length Reported To Host
Configure Library: Logical Libraries
a77ug094
5-40
Figure 5-32. The 4U library Configure Library: Logical Libraries page
Configure Library: Path Failover
Configure Library: Encryption
5-42
Chapter 5. Operations
Configure Library: Drives
X X X X X X Port A Configuration:
X X Port Type For each Fibre Channel drive, click LN-Port, L-Port, or N-Port.
Figure 5-37. The Configure Library: Drive page for a 4U library
Configure Library: Network
5-44
a77ug095
a77ug074
Chapter 5. Operations
Figure 5-39. Warning screen
Figure 5-38. Configure Library: Network page
a77ug171
Configure Library: User Access
5-46
a77ug082
Chapter 5. Operations
Figure 5-41. The Configure Library: Date & Time page
Configure Library: Date & Time
Figure 5-40. Configure Library: User Access page
a77ug061
Configure Library: Logs & Traces
5-48
Figure 5-43. Configure Library: Event Notification page
a77ug071
Configure Library: Event Notification
Manage Library Menu
Manage Library: Move Media
Figure 5-44. Configure Library: Restore Defaults page
a77ug072
Manage Library: Perform Inventory
Service Library Menu
Service Library: Clean Drive
Figure 5-46. Manage Library: Perform Inventory page
a77ug078
Advanced Diagnostics (for Service Personnel Only)
a77ug122
Chapter 5. Operations
Figure 5-49. Service Library: View Logs page
This menu is for use by Service Personnel only.
Save Drive Dump
a77ug096
5-52
Figure 5-51. Service: Save Drive Dump
Service Library: Perform Diagnostics
Service Library: Perform Key Path Diagnostics
3. Click Start Tests.
Figure 5-52. Service Library: Perform Diagnostics page
a77ug193
Service Library: Upgrade Firmware
Figure 5-54. The 2U library Service Library: Upgrade Firmware page
5-54
a77ug081
Service Library: Reboot
Import and Export Media during Normal Library Operation
Import Media
Figure 5-55. The 4U library Service Library: Upgrade Firmware page
Figure 5-56. Service Library: Reboot page
Export Media
5-56
Configuring I/O Stations and Reserving Slots
Chapter 5. Operations
Dedicated Cleaning Slot
Reserving Slots
5-58
Chapter 6. Using Ultrium Media
Figure 6-1 shows the LTO Ultrium 800 GB Data Cartridge and its components.
Figure 6-1. The LTO Ultrium 800 GB Data Cartridge
2 Cartridge door 5 Label area 3 Leader Pin 6 Insertion guide
Data Cartridges
Cartridge Compatibility
LTO Ultrium Data Cartridges 800 GB (Ultrium 4)
6-2
400 GB (Ultrium 3)
200GB (Ultrium 2)
WORM Media
Chapter 6. Using Ultrium Media 6-3
Figure 6-2. Ultrium WORM Tape Cartridge
a67b0024
Data Security on WORM Media
Bar Code Label
6-4
Guidelines for Using Bar Code Labels
LTO123L4
Chapter 6. Using Ultrium Media 6-5
a69i0349
Write-Protect Switch
Handling the Cartridges
6-6
Provide Training
Ensure Proper Packaging
Figure 6-4. Setting the write-protect switch
Provide Proper Acclimation and Environmental Conditions
Perform a Thorough Inspection
Figure 6-6. Checking for gaps in the seams of a cartridge
Handle the Cartridge Carefully
6-8
Environmental and Shipping Specifications for Tape Cartridges
Chapter 6. Using Ultrium Media 6-9
16 to 32C(61 to 90F) 16 to 25C(61 to 77F)
10 to 45C(50 to 113F)
-23 to 49C(-9 to 120F) Relative humidity (non-condensing)
10 to 80% 20 to 80% 20 to 50% 5 to 80% Maximum wet bulb temperature
6-10
Chapter 7. Troubleshooting
Installation Problems
Maintenance Problems
7-2
Library Enclosure (accessor, Operator control panel display, etc.)
Problem Solution Power
Chapter 7. Troubleshooting 7-3
7-4
Chapter 7. Troubleshooting 7-5
7-6
Tape library performance: The library is not efficiently backing up data
Chapter 7. Troubleshooting 7-7
Library Recovery Problem Determination
Procedures for Isolating CRU Problems Isolating a Power Supply Problem
Figure 7-1. A 250w power supply with LEDs
7-8
a77ug136
a77ug198
Figure 7-2. A 80w power supply without LEDs
Isolating Drive Sled Problems
7-10
Isolating a Library Controller Card vs. Accessor Enclosure Problem
Chapter 7. Troubleshooting
Isolating Web User Interface Problems
Isolating Accessor Scanner Problems
7-12
Isolating Host Attachment Interface Problems
Identifying a Suspect Cartridge
Chapter 7. Troubleshooting
7-14
Chapter 8. Error Codes
Example Error Code
Preparing to Resolve an Error Code
8-2
Check the application software.
Check robotics status.
Chapter 8. Error Codes 8-3
Contact technical support.
8-4
8A Slider blocked 8B Elevator blocked 8C Rotation blocked 8D Sled blocked
Chapter 8. Error Codes 8-5
8-6
Contact technical support.
Chapter 8. Error Codes 8-7
Contact technical support.
8-8
Chapter 8. Error Codes 8-9
8-10
Chapter 8. Error Codes 8-11
8-12
Chapter 9. Service Procedures
Removing Cartridges from Magazine Slots
Releasing the Magazines Manually
a77ug025
9-2
Figure 9-1. Access holes for the left magazine
a77ug024
Chapter 9. Service Procedures
Figure 9-2. Access holes for the right magazine
9-4
a77ug191
Figure 9-4. Left Magazines pulled out of the 4U Library
Figure 9-3. Left Magazines pulled out of the 2U library
Using the ITDT Firmware Update, Dump Retrieval and Drive Test Tool
Chapter 9. Service Procedures
9-6
Chapter 10. Check, Adjust, Remove, and Replace
Tools Required
Electrostatic Discharge
Relocating Your Library
10-2
Figure 10-1. Shipping lock and label storage location
Figure 10-2. Shipping lock and label
a77ug018
Replacing a Tape Drive Sled
Chapter 10. Check, Adjust, Remove, and Replace
Figure 10-3. Library drive sled without ElectroStatic Discharge (ESD) springs (SCSI sled shown)
a77ug008
Drive sled with ESD springs
10-4
Page
10-6
a77ug028
Figure 10-7. Pushing the drive sled into the library (drive sled without ESD springs shown)
Replacing a Power Supply
2U Library 4U Library
Replacing a Library Controller Card
10-8
Page
Replacing Cartridge Magazines
10-10
Replacing the Library Enclosure
Preparing the Defective Library for Replacement
Chapter 10. Check, Adjust, Remove, and Replace 10-11
a77ug101
a77ug178
Unpacking and Preparing the Replacement Library Enclosure
10-12
a77ug085
Chapter 10. Check, Adjust, Remove, and Replace 10-13
Figure 10-13. Foot pads installed on the bottom of the library enclosure
10-14
a77ug195
Figure 10-15. Library shipping lock and label storage location on the real panel of the library
Swapping Library Controller Cards
IMPORTANT - READ ME BEFORE CONTINUING
Chapter 10. Check, Adjust, Remove, and Replace 10-15
10-16
a66mi097
Figure 10-16. Removing a Library Controller Card from the library
Table 10-1. 1 Ready/Activity LED (green)
a77ug200
Installing Your Drive(s) in the Replacement Library Enclosure
10-18
a77ug027
Figure 10-18. Removing a drive sled from the library (drive sled without ESD springs shown)
Swapping Cartridge Magazines
Chapter 10. Check, Adjust, Remove, and Replace 10-19
2U Library 4U Library
Figure 10-19. Drive sled taping diagrams
a77ug203
a77ug025
10-20
Figure 10-20. Access hole for the left magazine (facing rear of library)
a77ug024
Chapter 10. Check, Adjust, Remove, and Replace 10-21
Figure 10-21. Access hole for the right magazine (facing rear of library)
Figure 10-22. Left magazine pulled out of a 4U library (facing front of library)
Swapping Power Supplies
10-22
Chapter 10. Check, Adjust, Remove, and Replace 10-23
Installing the Replacement Library Enclosure
a66mi096
Figure 10-23. A power supply being removed from a library
10-24
a77ug188
Figure 10-25. Front view of a rack showing the rails installed
a77ug196
Completing the Installation of the Replacement Library Enclosure
Chapter 10. Check, Adjust, Remove, and Replace 10-25
Returning the Defective Library
10-26
Appendix A. SCSI Element Types and Addresses
A-2
Library Partitioning and Element Addressing
Partitioning of 2U Libraries
Appendix A. SCSI Element Types and Addresses A-3
Figure A-1. Configuration of a One Partition System
a77ug161
Partitioning of 4U Libraries
Configuration of a 2 Partition System
A-4
Figure A-3. Configuration of a Three Partition System
Configuration of a 3 Partition System
Configuration of a 4 Partition System
SCSI Element Addressing
a77ug164
Appendix A. SCSI Element Types and Addresses A-5
Figure A-5. Examples of SCSI Element Addressing
258
A-6
Appendix B. TapeAlert Flags
TapeAlert Flags Supported by the Library
Code (d=decimal)
Flag name Type Description 01d Library Hardware A
13d Library Pick Retry
B-2
This flag is cleared when the next move command is received. 14d Library Place Retry
This flag is cleared when the next move command is received. 15d Drive Load Retry
This flag is cleared when the next move command is received. 17d Library I/O Station
I It is set when the changer is set offline. 24d Library Inventory
TapeAlert Flags Supported by the Drive
Appendix B. TapeAlert Flags
No action required.
Use a supported tape cartridge. 15 Cartridge memory chip failure
No action required. 17 Media loaded is Read-only format
B-4
Copy the data to another tape cartridge, then discard the old cartridge.
Set when the tape system area could not be read successfully at load time.
Appendix B. TapeAlert Flags
Append the information on a WORM tape cartridge or write the data to a non-WORM cartridge.
B-6
Appendix C. Sense Data
Library Sense Data
C-2
Appendix C. Sense Data C-3
C-4
Appendix C. Sense Data C-5
Drive Sense Data
C-6
Page
C-8
Page
Table C-2. LTO Tape Drive Sense Data (continued) Byte
C-10
Table C-2. LTO Tape Drive Sense Data (continued) Byte
Appendix C. Sense Data C-11
Table C-2. LTO Tape Drive Sense Data (continued) Byte
C-12
Page
C-14
Appendix D. Enabling LUN Support in Linux
Attached devices: Host: scsi3 Channel: 00 Id: 00 Lun: 00
Attached devices: Host: scsi3 Channel: 00 Id: 00 Lun: 00
Attached devices: Host: scsi3 Channel: 00 Id: 00 Lun: 01
Red Hat Enterprise Linux
D-2
Attached devices: Host: scsi0 Channel: 00 Id: 06 Lun: 00
2. You will need to add the following to /etc/modules.conf
options scsi_mod max_scsi_luns=255
LOAD ADPT160M.HAM SLOT=201 /LUNS LOAD ADPT160M.HAM SLOT=202 /LUNS
Appendix D. Enabling LUN Support in Linux
0x08 [V321-A3] Adaptec SCSI Card 39160/3960D - Ultra160 SCSI [slot 201]
0x09 [V321-A4] Adaptec SCSI Card 39160/3960D - Ultra160 SCSI [slot 202]
D-4
Appendix E. Notes on IPv6 Compatibility with Windows 2003/XP and 2008/Vista
Windows 2003/XP
Windows 2008/Vista
E-2
Notes on IPv6 Compatibility with Linux
Appendix F. Library Configuration Form
F-2
Notices
Trademarks
G-2
Glossary
Numbers
A
B
C
D
H-2
E
Glossary H-3
F
H-4
G
H
I
K
L
Glossary H-5
M
H-6
N
O
P
R
S
Glossary H-7
T
H-8
U
Glossary H-9
V
W
X
H-10
Index A
B
C
D
E
L
M
X-2
N
O
Page
X-4