Dell TL2000 manual Error Codes, Front Panel LEDs

Table 7-1. Troubleshooting table (continued)

Problem	Solution
Connection problem with the	If you are using library-managed encryption, perform the Key Path Diagnostic
Dell Encryption Key Manager	(see “Service Library: Perform Key Path Diagnostics” on page 5-53)if this feature
(EKM)	is available. If the test fails, a problem could exist with the IP address, the
	Ethernet cable, or the EKM server. Perform the following:
	1.	Check the Ethernet connection between the library and the EKM server.
	2.	Check the TCP/IP configuration of the library and the server.
	3.	Check that the EKM is correctly installed and configured, and that the EKM
		application is properly started (refer to your EKM documentation).
	4.	Ensure that the tape drive is registered in the EKM (refer to your EKM
		documentation).
	5.	Ensure that a default key label is defined in the EKM (refer to your EKM
		documentation).
	If you are using application-managed encryption, check your tape backup
	application documentation for a similar test.
Error Codes
There is an error code in the	Look up the error code and try to resolve (see Chapter 8, “Error Codes,” on page
error log.	8-1and/or Appendix C, “Sense Data,” on page C-1).

Front Panel LEDs

7-4Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide