Dell TL2000 manual Or Web User Interface Configure Library → Restore Defaults

Attention LED	Drive Sled Issues:
	Whenever there is a hardware configuration change such as drives being swapped
	with different form factors (i.e. HH to FH or FH to HH), a library configuration
	change is needed. Reconfiguring the library by reassigning the amount of logical
	libraries will clear this issue. Navigate to the Web User Interface Configure
	Library → Logical Libraries or to the Operator Control Panel’s Configure →
	Library section and reassign the logical libraries.
	v Install a drive sled (see “Isolating Drive Sled Problems” on page 7-10).
	v Modify or resubmit Logical Library setting (Operator Control Panel: Configure
	→ Logical Libraries or Web User Interface: Configure Library → Logical
	Libraries).
	v Restore factory defaults (Operator Control Panel: Configure → Restore Defaults
	or Web User Interface: Configure Library → Restore Defaults).
	Media Issues:
	Avoid contamination by ensuring that the library is installed in a clean,
	contamination-free environment. Continue cleaning the tape drive as needed.
	Refer to “Choosing a Location” on page 4-1.
	A cartridge should be acclimated for at least 24 hours before being used,
	particularly if it has been stored at a substantially different temperature or level of
	humidity than the library. Refer to “Provide Proper Acclimation and
	Environmental Conditions” on page 6-7.
	Any cartridge that is suspected of being defective or contaminated should NOT be
	reused, in any drive.
	Power Supply or Fan Issues:
	Check the power supply (or redundant power supply) for failure, and also check
	any power supply fans. Replace any defective units. Refer to “System Status” on
	page 2-6for a redundant power supply failure on a 4U library and“Isolating a
	Power Supply Problem” on page 7-8
	Another method of determining why the Attention LED is turned ON, log in to
	the Web User Interface and select Service Library → View Logs → Warning Log.
Clean Drive LED	v Ensure that you are using an Ultrium universal cleaning cartridge (see
	“Cleaning Cartridge” on page 6-3).
	v Ensure that the cleaning cartridge has not expired. A drive will automatically
	eject an expired cleaning cartridge. A cleaning cartridge is good for 50 cleans. If
	your cleaning cartridge has expired, order a new cleaning cartridge.
	v If the problem still exists, contact technical support.
Error LED	Make a note of the error and sub error code, then refer to Chapter 8, “Error
	Codes,” on page 8-1.To check the library error log, log on to the Web User
	Interface and click Service Library, then View Logs.
Firmware
Update library firmware	Refer to “Service Library: Upgrade Firmware” on page 5-54.
Update drive firmware	Refer to “Service: Service (Drives)” on page 5-27or “Service Library: Upgrade
	Firmware” on page 5-54.
Cartridge Movement Problems

Chapter 7. Troubleshooting 7-5