Dell TL2000 manual Error Code Description User Action

Models: TL2000

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Table 8-1. Error Codes (continued)

Error Code

Description

User Action

 

 

 

 

B3

Accessor controller urgent stop due to a

1.

Verify that the left and right magazines are completely

 

released magazine

 

 

inserted, then retry operation.

 

 

 

 

 

2. If the problem still exists, contact technical support.

 

 

 

 

B4

Cartridge did not transport completely

 

 

 

Gripper could not pick cartridge and CP

 

 

 

sensor not present

 

 

 

After pushing the cartridge, CP sensor

Contact technical support.

 

 

 

 

still not present

 

 

 

 

 

 

B5

Accessor controller does not respond on

 

 

 

command

 

 

 

 

 

 

C0

Network initialization failed

 

 

 

 

1. Check network cable and network configuration, then

C1

Telnet Interface initialization failed

 

retry operation.

 

 

 

C2

Webserver initialization failed

2.

If the error recurs, contact technical support.

 

 

C6

Ping command did not reach target

 

 

 

 

 

 

C7

Cannot Upgrade from USB

 

 

 

 

 

 

D0

ROM error. ROM checksum incorrect

 

 

 

 

 

 

D1

RAM error. Power on Self Test ( POST )

 

 

 

has failed,

 

 

 

 

 

 

D2

NVRAM (Non-Volatile Random Access

 

 

 

Memory) error. R/W operation to

 

 

 

NVRAM has failed

 

 

 

 

 

 

D3

CTC (Channel to Channel ) Error. Timer

 

 

 

unit has failed during POST.

 

 

 

 

Contact technical support.

D4

UART (Universal Asynchronous Receiver

 

Transmitter ) Error. Frame overrun or

 

 

 

Parity Error on serial Interface.

 

 

 

 

 

 

D5

Display Error

 

 

 

Communication to display failed

 

 

 

 

 

 

D6

Memory Error, Stack and heap overflow.

 

 

 

 

 

 

D7

Fatal system error

 

 

 

 

 

 

D8

Data base error

 

 

 

 

 

 

D9

No SCSI IC detected

 

 

 

 

 

 

DA

While running the Library Verify Test,

1.

Check the barcode label on the customer-supplied

 

the bar code reader read different bar

 

 

scratch cartridge, then run the Library Verify Test again.

 

code data for the same

 

 

2.

If the error recurs, contact technical support.

 

customer-supplied scratch cartridge

 

 

 

 

label.

 

 

 

 

 

 

DB

External cooling fan error (fan motion

1.

Verify that the indicated fan is operational and not

 

has stopped).

 

 

obstructed.

 

 

 

 

The subcode indicates which drive sled

2. If fan is not working, replace the drive sled that is

 

 

failing.If the error recurs, contact technical support.

 

fan is affected

 

 

 

 

 

Subcode 01: drive sled #1(bottom)

 

 

 

Subcode 02: drive sled #2

 

 

 

 

 

 

8-6Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Page 174
Image 174
Dell TL2000 manual Error Code Description User Action