Dell TL2000 Chapter 7. Troubleshooting . . . . . 7-1 , vi, Chapter 8. Error Codes . . . . . . . 8-1 Chapter 9. Service Procedures . . . . 9-1 , Chapter 10. Check, Adjust, Remove, and Replace . . . . . . . . . . . 10-1 , Appendix A. SCSI Element Types and Addresses . . . . . . . . . . . . . A-1 , Appendix B. TapeAlert Flags . . . . . B-1 , Appendix C. Sense Data . . . . . . . C-1 , Appendix D. Enabling LUN Support in Linux . . . . . . . . . . . . . . . D-1 , Glossary . . . . . . . . . . . . . H-1 Index . . . . . . . . . . . . . . . X-1

Data Cartridges . . . . . . . . . . . . . 6-1
Cartridge Compatibility . . . . . . . . . 6-2
WORM (Write Once, Read Many) . . . . . . . 6-2
WORM Media . . . . . . . . . . . . 6-3
Data Security on WORM Media . . . . . . 6-3
WORM Media Errors . . . . . . . . . . 6-3
Cleaning Cartridge . . . . . . . . . . . . 6-3
Bar Code Label . . . . . . . . . . . . . 6-4
Guidelines for Using Bar Code Labels . . . . 6-5
Write-Protect Switch . . . . . . . . . . . 6-5
Handling the Cartridges . . . . . . . . . . 6-6
Provide Training . . . . . . . . . . . 6-6
Ensure Proper Packaging . . . . . . . . 6-6
Provide Proper Acclimation and Environmental
Conditions . . . . . . . . . . . . . 6-7
Perform a Thorough Inspection . . . . . . 6-7
Handle the Cartridge Carefully . . . . . . 6-8
Environmental and Shipping Specifications for Tape
Cartridges . . . . . . . . . . . . . . 6-8
Chapter 7. Troubleshooting . . . . . 7-1
Installation Problems . . . . . . . . . . . 7-1
Maintenance Problems . . . . . . . . . . 7-2
Library Recovery Problem Determination . . . . 7-7
Procedures for Isolating CRU Problems . . . . . 7-8
Isolating a Power Supply Problem . . . . . 7-8
Isolating Drive Sled Problems . . . . . . . 7-10
Isolating a Library Controller Card vs. Accessor
Enclosure Problem . . . . . . . . . . 7-11
Isolating Web User Interface Problems . . . . 7-11
Isolating Accessor Scanner Problems . . . . 7-12
Isolating Host Attachment Interface Problems 7-12
Identifying a Suspect Cartridge . . . . . . . 7-12
Chapter 8. Error Codes . . . . . . . 8-1
Chapter 9. Service Procedures . . . . 9-1
Removing Cartridges from Magazine Slots . . . . 9-1
Releasing the Magazines Manually . . . . . . 9-1
Using the ITDT Firmware Update, Dump Retrieval
and Drive Test Tool . . . . . . . . . . . 9-5
Chapter 10. Check, Adjust, Remove,
and Replace . . . . . . . . . . . 10-1
Tools Required . . . . . . . . . . . . . 10-1
Electrostatic Discharge . . . . . . . . . . 10-1
Relocating Your Library . . . . . . . . . . 10-1
Replacing a Tape Drive Sled . . . . . . . . 10-3
Replacing a Power Supply . . . . . . . . . 10-7
Replacing a Library Controller Card . . . . . 10-8
Replacing Cartridge Magazines . . . . . . . 10-10
Replacing the Library Enclosure . . . . . . 10-10
Preparing the Defective Library for
Replacement . . . . . . . . . . . . 10-10
Unpacking and Preparing the Replacement
Library Enclosure . . . . . . . . . . 10-12
Swapping Library Controller Cards . . . . 10-15
Installing Your Drive(s) in the Replacement
Library Enclosure . . . . . . . . . . 10-17
Swapping Cartridge Magazines . . . . . . 10-19
Swapping Power Supplies . . . . . . . 10-22
Installing the Replacement Library Enclosure 10-23
Completing the Installation of the
Replacement Library Enclosure . . . . . . 10-25
Returning the Defective Library . . . . . 10-25
Appendix A. SCSI Element Types and
Addresses . . . . . . . . . . . . . A-1
2U Library I/O Slot, Storage Slots and Drive Slot
Element Addresses and Physical Locations . . .A-1
4U Library I/O Slots, Storage Slots, and Drive
Slots Element Addresses and Physical Locations .A-2
Library Partitioning and Element Addressing . .A-2
Appendix B. TapeAlert Flags . . . . . B-1
TapeAlert Flags Supported by the Library . . . . B-1
TapeAlert Flags Supported by the Drive . . . . B-3
Appendix C. Sense Data . . . . . . . C-1
Library Sense Data . . . . . . . . . . . C-1
Drive Sense Data . . . . . . . . . . . . C-6
Appendix D. Enabling LUN Support in
Linux . . . . . . . . . . . . . . . D-1
Red Hat Enterprise Linux . . . . . . . . .D-2
Enabling LUN Support in Netware . . . . . .D-2
Appendix E. Notes on IPv6
Compatibility with Windows 2003/XP
and 2008/Vista . . . . . . . . . . . E-1
Notes on IPv6 Compatibility with Linux . . . . E-2
Appendix F. Library Configuration
Form . . . . . . . . . . . . . . . F-1
Notices . . . . . . . . . . . . . . G-1
Trademarks . . . . . . . . . . . . . .G-1
Glossary . . . . . . . . . . . . . H-1
Index . . . . . . . . . . . . . . . X-1
vi Dell PowerVault TL2000 Tape Library and TL4000 Tap e Library User's Guide