Dell TL2000 Chapter 9. Service Procedures

Chapter 9. Service Procedures
Removing Cartridges from Magazine Slots
In the event of a severe mechanical problem with the library or if circumstances
require you to remove tape cartridges, do the following. If the Operator Control
Panel or the Web User Interface is still operational:
1. Move the tapes from the drive(s) to the magazines using the Manage Library →
Move Media command (Web User Interface) or Control → Move Cartridges
command (Operator Control Panel). See “Manage Library: Move Media” on
page 5-49 or “Control: Move Cartridges” on page 5-17.
Note: Contact technical support if a cartridge will not eject from the drive.
2. Use the magazine removal process to release the magazine and remove it from
the library. To use the Operator Control Panel, see “Control: Magazine” on page
5-17. To use the Web User Interface, see “Manage Library: Release Magazine”
on page 5-50. If neither one of these processes works, see “Releasing the
Magazines Manually.”
Releasing the Magazines Manually
If the directions in steps 1 and 2 above do not allow you to remove the tapes, do
the following:
1. Unplug the power cord from the library.
2. Find the access holes for the right and left magazines.
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