GSM Module errors, Error and warning messages, Troubleshooting

Troubleshooting

		Table 40 GSM Module errors

	Problem	Solution

	sc1000 does not answer an	Select SYSTEM SETUP, GSM MODULE, EXTERNAL DIAL-UP and select the
	incoming call.	“Allow” option.

	Service login is not possible via GSM	Select SYSTEM SETUP, GSM MODULE, EXTERNAL DIAL-UP and select the
	connection.	“Allow” option.

	Login is not possible via GSM	Select SYSTEM SETUP, BROWSER ACCESS and set a LOGIN PASSWORD.
	connection.
	connection.
	GSM module does not get network	Try another location for a better radio reception.
	access.	Try to use an external antenna.

	sc1000 does not send SMS	Select SYSTEM SETUP, GSM MODULE, SMS DESTINATION, SMS DESTINATION
	sc1000 does not send SMS	and check the SMS LIMIT.
	messages for configured	and check the SMS LIMIT.
	messages for configured	Select SYSTEM SETUP, GSM MODULE and check the SMS PROVIDER #. If correct
	errors/warnings/events.
	errors/warnings/events.	number is not known, contact the GSM service provider.
		number is not known, contact the GSM service provider.

		The SIM may be blocked because the PIN was entered wrong three times. Remove
	PIN configured correctly, but	the SIM card and put it into a cell phone. Try to enter the PIN. If the SIM card is
	PIN configured correctly, but	blocked, enter the PIN’s PUK-Code (Personal Unblocking Code). If no PUK is
	STATUS displays WRONG PIN.
	STATUS displays WRONG PIN.	available, contact the GSM service provider. If the SIM card works in the mobile

		phone, try again in the sc1000 controller.

A message window informs the user about sc1000 controller problems. The message window pops up, when a probe error/warning has occurred.

•Confirm messages with the ENTER button: The message is recognized and not stored in the message list.

•Cancel messages with the CANCEL button: The message is stored in the message list.

•Open the message list with SENSOR STATUS, MESSAGE LIST.

The format and contents of the message description vary and depend on the message type (Table 41).

		Table 41 Message type

	Message type	Description

	Error	A significant problem, such as loss of functionality.
	Error	An error is marked red.
		An error is marked red.

		An event that is not necessarily significant, but may cause a
	Warning	possible future problem.
		A warning is marked yellow.

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