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Troubleshooting
8.4 SMS service
Provided the display module is equipped with a GSM modem and a SIM card, the sc1000
controller can send SMS to up to five destinations if an error or a warning in an attached
device occurs (refer to section 8.3 on page 122).
The following messages are sent via SMS:
•Not confirmed messages which are stored in the message list.
•New messages which are displayed in the message window.
Important Note: To stop sending SMS repeatedly, confirm the message window.
Confirming an error or a warning does not affect the origin of the error/warning. Qualified
service is still required.

8.4.1 Configure SMS destination

The SMS destination settings determine where to send the SMS if an error/warning is
detected.
To enter the SMS destination, select MENU, SYSTEM SETUP, GSM MODULE, SMS
DESTINATION.
For more detailed SMS configuration information, refer to section 3.10 on page 45.

8.4.2 SMS format

The SMS message has a fixed character length. The single parts a separated by a blank.
The characters set for text parts is limited to the GSM 03.38 alphabet which is supported
by the GSM modem. Refer to Table 46 and Table 47 for SMS format and SMS format
description. Table 48 gives an example for an SMS.
Table 46 SMS format
Message type | Facility | Location | SIM Card Data | Serial number sc1000 | Probe name |
Probe location | Serial number probe | Text | Date | Time | Manufacturer ID | Instrument ID
Table 47 SMS format description
Information Description
Message type W=Warning, E=Error, P=Process Events
For example: <E32>=Communication error
FACIL ITY Addresser information
Refer to MENU, SYSTEM SETUP, DISPLAY SETTINGS, FACILITY
LOCATION Addresser information.
Refer to SYSTEM SETUP, DISPLAY SETTINGS, LOCATION
SIM Card Data Telephone number for remote access connections.
Refer to SYSTEM SETUP, GSM MODULE, SIM CARD DATA
Serial number
sc1000 Serial number of sc1000 controller.
Probe name Name of probe who has caused this message.
Probe location Location of probe who has caused this message.
Serial number
probe Serial number of probe who has caused this message.
Text Error, warning or event text.
Date Date (Format: YYMMDD) of last occurrence.
Time Time (Format: HHMM) of last occurrence.