Troubleshooting

8.4 SMS service

Provided the display module is equipped with a GSM modem and a SIM card, the sc1000 controller can send SMS to up to five destinations if an error or a warning in an attached device occurs (refer to section 8.3 on page 122).

The following messages are sent via SMS:

Not confirmed messages which are stored in the message list.

New messages which are displayed in the message window.

Important Note: To stop sending SMS repeatedly, confirm the message window. Confirming an error or a warning does not affect the origin of the error/warning. Qualified service is still required.

8.4.1 Configure SMS destination

The SMS destination settings determine where to send the SMS if an error/warning is detected.

To enter the SMS destination, select MENU, SYSTEM SETUP, GSM MODULE, SMS DESTINATION.

For more detailed SMS configuration information, refer to section 3.10 on page 45.

8.4.2 SMS format

The SMS message has a fixed character length. The single parts a separated by a blank. The characters set for text parts is limited to the GSM 03.38 alphabet which is supported by the GSM modem. Refer to Table 46 and Table 47 for SMS format and SMS format description. Table 48 gives an example for an SMS.

Table 46 SMS format

Message type Facility Location SIM Card Data Serial number sc1000 Probe name

Probe location Serial number probe Text Date Time Manufacturer ID Instrument ID

 

Table 47 SMS format description

 

 

Information

Description

 

 

Message type

W=Warning, E=Error, P=Process Events

For example: <E32>=Communication error

 

 

 

FACILITY

Addresser information

Refer to MENU, SYSTEM SETUP, DISPLAY SETTINGS, FACILITY

 

LOCATION

Addresser information.

Refer to SYSTEM SETUP, DISPLAY SETTINGS, LOCATION

 

 

 

SIM Card Data

Telephone number for remote access connections.

Refer to SYSTEM SETUP, GSM MODULE, SIM CARD DATA

 

 

 

Serial number

Serial number of sc1000 controller.

sc1000

 

 

 

Probe name

Name of probe who has caused this message.

 

 

Probe location

Location of probe who has caused this message.

 

 

Serial number

Serial number of probe who has caused this message.

probe

 

Text

Error, warning or event text.

 

 

Date

Date (Format: YYMMDD) of last occurrence.

 

 

Time

Time (Format: HHMM) of last occurrence.

 

 

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Hach sc1000 user manual SMS service, Configure SMS destination, SMS format