Section 8 | Troubleshooting | ||
8.1 General problems and GSM module errors | |||
|
| Table 39 General Problems | |
|
|
| |
Problem |
| Cause/Solution | |
|
| ||
Incorrect display reaction when the | Calibrate touch screen with finger or stylus. If this is not possible: Start factory | ||
display is touched |
| calibration through web access. | |
|
|
| |
No trend line available. |
| Configure the logger in the appropriate probe. | |
|
|
| |
Communication problems |
| Check the probe plug, check probe cable damage, check network plug and cable at | |
| sc1000 networks. | ||
|
| ||
|
| ||
LED indicator in the probe module | Refer to Communication problems | ||
blinks red |
| ||
|
| ||
|
| ||
LED indicator in the probe module is | Check the fuses, if the probe module is connected to power supply. | ||
turned off |
| ||
|
| ||
|
| ||
Missing measured values after | New configuration for the output cards is necessary. Configure the new probe with its | ||
changing probe (mA output card, | |||
serial number. After that, delete the not used probe in the device management. | |||
fieldbus card) |
| ||
|
| ||
|
|
| |
Local web access is not available | Check the Ethernet connection, LAN configuration and IP address in the | ||
SYSTEM SETUP, BROWSER ACCESS menu. | |||
|
| ||
|
| ||
Local web access is blocked with the | The display module is not in the “Measured value display” mode. | ||
“MENU ACCESS” message | |||
| |||
|
| ||
Local web access is blocked, | Activate password in the SYSTEM SETUP, SECURITY SETUP menu (refer to | ||
missing password |
| section 6.3.10 on page 117). | |
|
| ||
Display module operation denied | Close the external web access to enable local display operation again. | ||
with the “WEB ACCESS” message | |||
| |||
|
|
| |
General probe specific error | Check the probes in the SENSOR STATUS menu on error messages and warnings. | ||
Errors are indicated with a red background in the according displayed measurement | |||
messages |
| ||
| value. | ||
|
| ||
|
|
| |
Screen is blue, no measurements | Check if the probes are connected. If the probes are connected, scan for new | ||
devices. Check the measurement screen configuration. If no device is configured add | |||
are displayed |
| ||
| it to the measurement screen configuration. | ||
|
| ||
|
|
| |
New devices (probes, modules) are | Check whether missing devices are connected to local or – when installed – to | ||
remote probe modules. Use the serial numbers for identification. | |||
connected to the sc1000 controller | For remote probe modules check proper termination of all network cables. | ||
but were not listed during initial bus | |||
For local probe modules retry with interchanged device connectors. | |||
scan |
| ||
| Refer to Communication problems. | ||
|
| ||
|
|
| |
