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HP Designjet 250C Troubleshooting

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Troubleshooting

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Contents

Page Page Page Using this Manual Contents Page Page Page Page Page Page General Definition of Safety Symbols Product Information Description Interfaces Network Connections Memory Accuracy Resolution Legs Rollfeed and Legs Upgrading a DesignJet Media Types Media Sizes Media Margins Page Site Planning and Requirements Power Requirements Choosing an Interface Cable Choosing a Suitable Plotter Environment Page Installation and Configuration Unpacking and Assembling the Plotter Page Inspecting the Plotter for Damage Assembling the Legs (Optional) Page Page Assembling the Roll&Feed Assembly (Optional) Page Page Page Installing the Plotter Using the Plotter DesignJet 330 ront Panel DesignJet 350C ront Panel Configuring the Plotter Verifying Plotter Operation Example of Setup Sheet Setup Sheet Example of Setup Sheet 350C Preventive Maintenance Moisture on Plotter Level of Plotter Usage Friction on Slider Rod Noisy Carriage Wheel Ink Spilling Belt Swelling Cleaning the Roll4feed Assembly Cleaning the Plotter Functional Overview Introduction Loading Sheet Media Page Loading Roll Media on the DesignJet 330 and 350C Roll Media Removing Static Charge from the Media Gripping the Media Providing a Force on Top of the Media Moving the Carriage Detecting the Lines and Media Edges Providing Ink Carriage (Side View) Producing an Image Page Page Servicing the Cartridges Plotter Architecture Electronics Module ROM RAM EEROM Input/Output Interfaces Memory Usage Carriage PCA Front Panel PCA Removal and Replacement Safety Precautions ESD Precautions Reassembly Required Tools Installing a RAM or ROM SIMM Removing the Bail Removing the Cartridge Caps and Wiper Blades Removing the Top Cover Removing the Roll$feed Assembly Removing the Left End%Cover Removing the Right End'Cover Page Disconnecting the Front*Panel Assembly Removing the Electronics Module Page Removing the Media%Sensor Assembly Replacing the Media(Sensor Assembly Removing the Encoder Strip Page Reinstalling the Encoder Strip Page Removing the Right Bracket Removing the Carriage Motor Page Rmoving th Spittoon Removing the Spittoon Removing the Pinch'Arm Sensor Removing the Drive'Roller Gear Removing the Media Motor Removing the Pinch)Arm)Lever Linkage Removing the Primer Removing the Service Sttion Removing the Bail*Lift Mechanism Page Removing the Engaging&Lever Support Removing the Overdrive Roller Removing the Back Cover Removing the Trailing Cable Repositioning the Trailing Cable Removing the Trailing$Cable Guide Removing the Cartridge Carriage Page Removing the Drive Belt Removing the Drive&Belt Pulley Removing the Drive Roller Reinstalling the Drive Roller Page Removing the Pinch'Arm Lift Mechanism Reinstalling the Pinch+Arm Lift Mechanism Removing the Overdrive Enclosure Reinstalling the Overdrive Enclosure Removing the Entry Platen Reinstalling the Entry laten Page Calibrations and Adjustments When to Calibrate the Plotter Black Cartridge Alignment Color Cartridge Test Service Modes Stopping a Test Front#Panel Keys in Service Mode Pressing Two Keys Together Software iagnostics and Hardware Tools ServiceMode ServiceMode 350C330 ServiceMode Accuracy Calibration Before Performing the Accuracy Calibration Performing the Accuracy Calibration on the DesignJet 230 and 250C Performing the Accuracy Calibration on the DesignJet 330 and 350C Adjusting the Carriage1to1Media Distance Page To adjust the carriagetomedia distance Page [Deutsch] [HP DesignJet 230/250C] [Deutsch] [HP DesignJet 330/350C] [English] [HP DesignJet 330/350C] [Español] [HP DesignJet 330/350C] [Italiano] Page [Français] Page [Português] [Português] [HP DesignJet 330/350C] Troubleshooting Power5On What You Should See and Hear Page Front.Panel LEDs Error Codes for the DesignJet 230 and 250C Plotters LEDs Flashing Page LED On Page Page Page Error Codes for the DesignJet 330 and 350C Plotters Page LED n Page Page Page System Errors for the DesignJet 230 and 250C Plotters Page Page Page System Errors for the DesignJet 330 and 350C Plotters Page Page Page EEROM Errors EEROM Model ID Configuration Procedure for the DesignJet 330 and 350C Page Troubleshooting Tips Page Page Page Page Service Tests Viewing Test Output on n HP Plmtop PC Bail Cycle Test Bench Run CarriageAxis Test Carriage Test for the DesignJet 230 and 250C Carriage Test for the DesignJet 330 and 350C Electrical Test Page Input/utput Test for the DesignJet 230/250C nly Mediaxis Test Modular Test PrintQuality Plot Sensors Test for the DesignJet 230 and 250C Sensors Test for the DesignJet 330 and 350C Service Configuration Plot for the DesignJet 230 and 250C Service Configuration Plot for the DesignJet 330 and 350C Page Service Monitor (Data Display) Servo/Encoder Test Cea!ig #he EEROM f! #he De"igJe# 230 ad 250C Cea!ig #he EEROM f! #he De"igJe# 330 ad 350C Print0Quality Troubleshooting Banding Uneven Fill Density Lightfastness Spray VerticalLine Straightness (VLS) Ink Smearing Hue Changes Starwheel Marks Misaligned Colors Bleeding Blooming and Wicking Page Product History and Service Notes Serial2Number Format Firmware Revision Level Obtaining Service Notes with Graphics Problem Reading the Setup Sheet Page Parts and Diagrams Exchange Assemblies Replacement Parts Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Interface Cables Page Support Services Page Page Page Page Page Page Page Page Page Glossary Page Page Page Page Page Index