Resource | Support provided and notes | Phone/fax/ftp number | Hours of operation | |
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HP FIRST Fax | Detailed product support | Australia: | 24 hours. | |
| information on common software | (03) 9272 2627 | 7 days. | |
| applications and troubleshooting | Japan: | ||
| Automated support | |||
| tips. All sent by fax. | (03) 3335 8622 | ||
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| Korea: | service. | |
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| New Zealand: |
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| (09) 356 6642 |
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| PRC: |
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| Singapore |
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| (65) 291 7951 |
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| Taiwan |
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| Worldwide: |
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| (+1) (208) |
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HP Download | Electronic downloading of HP | Australia: | 24 hours. | |
Service | product information, | (03) 9890 0276 | 7 days. | |
(BBS: Bulletin | troubleshooting hints and | New Zealand: | ||
Board Service)) | updated HP plotter driver | (09) 356 3660 | ||
| information. | Taiwan | over modem. | |
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| (login: hp |
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| password: bbs) |
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| Worldwide: |
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| (+1) (208) |
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Internet | Information on products and | ftp to: 192.6.71.2, or | 24 hours. | |
| plotter drivers for anyone with ftp | 7 days. | ||
| access to the Internet, or who | Name: anonymous | ||
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| has Worldwide Web access | |||
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| through a | Password: your | over modem. | |
| such as Mosaic. | address |
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| hp.com/peripherals/main. |
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| html |
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HP Support | A quarterly | (65) 740 4629 | 24 hours | |
Assistant | subscription service from HP. |
| 7 days | |
This online system provides |
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| technical information, product |
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| information and software drivers. |
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| This product is designed to run |
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| in a Microsoft Windows |
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| environment. |
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118 | 469990000 |