System Errors for the DesignJet 330 and 350C Plotters
The DesignJet 330 and 350C plotters have many failure modes that cause system errors. Many are due to electrical problems, others electronic, and some mechanical.
To more precisely troubleshoot the system error, you may be able to find out what line of the firmware code the error appeared, and interpret this line;
1If possible, print the service configuration plot (see ' page 8:50). The last system error, and the line number of the system error are printed on this plot.
2See if the line number also appears in the following table. (Make sure that you also know which firmware revision the plotter is using, since a given line number corresponds to different lines in different revisions.)
| Line Number |
|
|
Filename |
|
| Failure |
| Firmware |
| (and most frequent causes) |
| A.01.00 |
|
|
|
|
| |
testmode.c | - | Y:axis servo error during bench run. | |
|
|
| |
testmode.c | 2499 | X/Y:axis servo error during bench run. | |
|
|
| |
testmode.c | 3614 | Cartridge continuity: | |
|
| D | Cartridges badly seated. |
|
| D Faulty or badly connected trailing cable. | |
|
| D Dirty carriage flex circuit. | |
|
| D | Faulty carriage. |
|
| D | Faulty electronics module. |
|
|
| |
testmode.c | 3559 | Secondary Fibis test failed: | |
|
| D | Faulty electronics module. |
|
|
| |
testmode.c | 3574 | Error in swath:RAM test: | |
|
| D | Faulty electronics module |
|
|
| |
testmode.c | 3592 | Error in cartridge:voltage regulation: | |
|
| D Faulty or badly connected trailing cable. | |
|
| D | Faulty carriage. |
|
| D | Faulty electronics module. |
|
|
| |
testmode.c | 3601 | Error in A/D convertor test: | |
|
| D | Faulty trailing cable. |
|
| D | Faulty carriage. |
|
|
|
|
C4699:90000 | Troubleshooting 8:23 |