Problem Reading the Setup Sheet
Several HP DesignJet 230 and 250C plotters have failed with the following defect:
1The media is loaded without any problems.
2Any plot you want can be printed, but there is a print quality defect in the first two swaths. The first and second swaths are overprinted (there is no paper advance). If you print the Setup Sheet, the arrow printed in the first two swaths appears as follows:
3In order to read the settings (Setup Sheet, Black Cartridge Alignment Sheet or Color Cartridge Test Sheet) the paper is loaded again.
4Once the paper is loaded, the Read Settings button is pressed. Then the carriage goes over the paper and tries to read the
5The plotter fails to read the settings and rejects the paper with Error and Load Media LEDs flashing.
Problem
The problem is caused by the two screws that hold the Helical Gear (Drive Roller Gear) to the Drive Roller. The screws aren't tight enough.
Solution
Remove the Spittoon (Instructions ' page 6923) and gently tighten the two screws.
C4699990000 | ProductHistoryandServiceNotes 995 |