Media not Loading. Mispositioned trailing cable: Make sure that the trailing cable is positioned under the plastic tabs at the back of the carriage cover and not above them.
Otherwise the following happens:
1During plotter initialization the trailing cable prevents the carriage from reaching the left0hand stop and all Y0axis references are shifted to the right.
2During media loading the line sensor on the carriage searches for the right media edge at a position too far to the right and the plotter rejects the media.
3The plotter does not park the carriage correctly in the service station so the cartridges are not correctly capped. The ink dries in the nozzles and the primer has no effect.
xcessive loading force: When you begin to load media and push it into the plotter with too much force too large a buckle forms in the media. The roller is then not able to correctly grasp the media and misaligns it. Instead load the media so that the sheet buckles only slightly.
Loading media too slowly: If you push the media into the entry platen too slowly the media sensor instructs the roller to move before the media has reached the roller. This can cause misalignment of the media. Instead push the media in briskly.
See the media0loading guide C3190090162 for more information on the trick to loading media correctly every time.
C4699090000 | Troubleshooting 8033 |