European Support Resources (continued)

Resource

Support provided and notes

Phone/fax/ftp number

Hours of operation

 

 

 

 

CompuServe

Interactive dialog with

UK:

24 hours.

(HP FORUM)

worldwide HP customer

(01272) 760680

7 days.

 

community for exchange of

and ask for Agent #51.

 

Real-time access over

 

information.

Outside the UK:

 

 

modem.

 

Must be a subscriber.

(+1) 614 529-1349

 

 

 

CompuServe connect charges

 

 

 

apply to caller.

 

 

 

 

 

 

Internet

Information on products and

ftp to:

24 hours.

 

plotter drivers for anyone with

192.6.71.2, or

7 days.

 

ftp access to the Internet, or

 

ftp-boi.external.hp.com

Real-time access over

 

who has Worldwide Web

 

 

 

access through a hyper-media

Name: anonymous

modem.

 

viewer such as Mosaic.

Password: your e-mail

 

 

 

address

 

 

 

 

 

 

 

World-Wide Web:

 

 

 

http://www-dmo.external.

 

 

 

hp.com/peripherals/main.

 

 

 

html

 

 

 

 

 

HP Support

A quarterly CD-ROM

UK:

09:00 ± 18:00

Assistant

subscription service from HP.

(0800) 960274

Weekdays

(CD-ROM)

This online system provides

Outside the UK:

 

 

technical information, product

 

 

(+31) 55 384 2799

 

 

information and software

 

 

 

 

 

drivers.

 

 

 

This product is designed to run

 

 

 

in a Microsoft Windows

 

 

 

environment.

 

 

 

 

 

 

HP Fulfilment

Latest drivers.

UK:

 

Service

 

Tel: (01429) 865511

 

 

 

Fax: (01429) 866000

 

 

 

Outside the UK:

 

 

 

Tel: (+44) 1429 865511

 

 

 

Fax: (+44) 1429 866000

 

 

 

 

 

C4699￿90000

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