US Customer Support Center

Resource

Support provided

Phone number

Hours of operation

 

 

 

 

HP Customer

Technical support with

(208) 323-2551

6am ± 6pm (MST)

Support Center

setup, operation and repair

 

Weekdays

 

information.

 

 

 

 

 

 

 

 

Other Useful HP Resources in the United States

Resource

Support provided

Phone number

Hours of operation

 

and notes

 

 

 

 

 

 

HP Customer

Pre-sales information and

(800) 752-0900

6 am ± 5 pm (PST)

Information Center

literature

 

Weekdays

 

 

 

 

 

 

 

Services Direct

HP service contract

(800) 835 4747

730 am ± 12 noon

Marketing

information

 

1pm ± 4 pm (PST)

 

 

 

Weekdays

 

 

 

 

HP DIRECT Ordering

Ordering of supplies and

(800) 538-8787

6am ± 5pm (PST)

 

accessories directly from

 

 

 

HP.

 

 

 

 

 

 

Parts Identification

Assistance in identifying

(916) 783-0804

M Tu W Th:

 

service parts.

 

6am ± 3pm (MST)

 

 

 

Friday:

 

 

 

6am ± 2pm (MST)

 

 

 

 

Support Materials

Ordering of manuals and

(800) 227-8164

M Tu Th F:

Organization

service parts directly from

 

6am ± 5pm (PST)

 

HP.

 

Wednesday:

 

 

 

 

Must have a part number

 

6am ± 2pm

 

before calling.

 

3pm ± 5pm (PST)

 

 

 

 

HP Support Assistant

A quarterly CD-ROM

(800) 457-1762

24 hours

(CD-ROM)

subscription service from

 

7 days

 

HP. This online system

 

 

 

 

 

provides technical

 

 

 

information, product

 

 

 

information and software

 

 

 

drivers.

 

 

 

This product is designed to

 

 

 

run in a Microsoft Windows

 

 

 

environment.

 

 

 

 

 

 

C4699￿90000

11￿3￿