Cause: More than one type of paper is loaded in the input tray.

Solution: Load only one type of paper at a time.

Paper is not picked up from the input tray

Cause: There is not enough paper in the input tray.

Solution: If the HP All-in-One is out of paper or there are only a few sheets remaining, load more paper in the input tray. If there is paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray. To continue your print job, press Start Copy Black on the control panel of the HP All-in-One.

For more information, see:

Load full-size paper” on page 21

Print troubleshooting

Use this section to solve these printing problems:

Envelopes print incorrectly

Borderless printing produces unexpected results

The HP All-in-One is not responding

The HP All-in-One prints meaningless characters

Nothing happens when I try to print

The pages in my document came out in the wrong order

The margins are not printing as expected

Text or graphics are cut off at the edge of the page

A blank page came out while printing

Ink is spraying the inside of the HP All-in-One when I print a photo

Troubleshooting

Envelopes print incorrectly

Cause: A stack of envelopes is loaded incorrectly.

Solution: Remove all paper from the input tray. Load a stack of envelopes in the input tray, with the envelope flaps facing up and to the left.

NOTE: To avoid paper jams, tuck the flaps inside the envelopes.

Print troubleshooting

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HP C4200 manual Print troubleshooting, Paper is not picked up from the input tray, Envelopes print incorrectly