Print cartridge messages
The following is a list of print cartridge error messages:
•Low on ink
•Need alignment or alignment failed
•Print cartridge is missing, incorrectly installed, or not intended for your device
•Wrong pen in slot
Low on ink
Cause: At least one of the print cartridges is estimated to be low on ink and might need to be replaced soon.
Solution: Have a replacement cartridge on hand to avoid printing interruptions. You do not have to replace the cartridge until print quality deteriorates. If you have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable.
For more information on print cartridges, see “Troubleshoot print cartridges” on page 83.
Need alignment or alignment failed
Cause: The incorrect type of paper is loaded in the input tray.
Solution: If you have colored paper loaded in the input tray when you align the print cartridges, the alignment fails. Load unused plain white letter or A4 paper into the input tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or print cartridge.
To find support and warranty information, go to the HP Web site at www.hp.com/ support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Troubleshooting
Cause: Protective tape is covering the print cartridges.
Solution: Check each print cartridge. The tape might have been removed from the
Errors 133
